How to assess an AI supplier during an agent demo

During an AI agent demonstration, ask to follow one case from input to the result in the user's tool. Then change a condition: remove required information or simulate a connection failure in a test environment. Observe the state shown to the employee and the available next step.

This is a suggested way to assess a supplier, including Syntalith. A demonstration does not replace a pilot using agreed data or establish savings for your company. It identifies mechanisms that need further evaluation.

Agree the task before meeting

An example might turn an enquiry into a CRM quote draft. Give the supplier the input, expected result and action requiring salesperson approval. Use approved sample data. A presentation does not require access to real production accounts.

Ask the company to identify components that are ready, prepared only for the demonstration or simulated. A recording or mockup can explain an idea; distinguish it from a working connection. Record the version being demonstrated.

Suggested test cases

Adapt the set to the project. For knowledge retrieval, a document unavailable to the current user may be more relevant. For order writes, result confirmation and retry behavior deserve attention.

Separate preparation from execution

A model response saying it created a quote does not prove a CRM write. Ask to see the record or other agreed execution evidence in the demonstration environment. Check what the user sees if a connection interruption leaves the operation unresolved.

When approving a draft response, inspect what happens after its content changes. Approval should concern a particular action and its data.

Record the outcome

For each test, note the expected result, observation, simulated components and open question. Separate a statement that something can be built from behavior demonstrated during the meeting. The former concerns proposed work; the latter concerns a specific trial.

Use the reference questions to investigate past work. If the mechanism fits your workflow, a paid pilot with a defined scope may follow. For a Syntalith discussion, bring one workflow related to our implementation services and an output you can evaluate. We can then identify what can be shown and what requires development and testing.