If you're budgeting for an AI chatbot, here is the pricing model we use at Syntalith: fixed setup + monthly fee. The setup covers implementation and integrations. The monthly fee covers hosting, AI usage, monitoring, and support.
We send a precise quote within 24 hours after a short discovery call (30-45 minutes). Prices below are excl. VAT.
Quick Answer
Syntalith pricing (setup + monthly):
| Package | Setup (one-time) | Monthly | Channels | Included conversations |
|---|---|---|---|---|
| LITE | from €45 | €45/mo | Website widget | 200/mo |
| GROWTH | from €45 | €45/mo | Website + WhatsApp + Messenger | 600/mo |
| ENTERPRISE | from €45 | €45/mo | Multi-channel (incl. Instagram DM) | 2,000/mo |
Overages and advanced customizations are agreed in the quote.
What's Included in the Setup Fee
Setup is a one-time cost that covers implementation and readiness for launch.
- Configuration of selected channels (Website / WhatsApp / Messenger)
- CRM and calendar integration (HubSpot, Pipedrive, Google Calendar, Calendly)
- Admin panel with conversation view and response editing
- AI training on your data (FAQ, products, documents)
- Technical documentation
- Team training (1-2 hours)
- 14-day testing period after launch
What's Included in the Monthly Fee
Monthly pricing covers everything needed to run 24/7 with predictable costs.
- EU hosting (AWS Frankfurt / Azure Amsterdam)
- AI/API costs (OpenAI, Anthropic, Google, Mistral)
- 24/7 monitoring and alerts
- Technical support (24-hour response)
- Minor fixes and updates
- GDPR compliance + signed DPA
Transparent Pricing (Setup + Monthly, excl. VAT)
| Package | Setup (one-time) | Monthly | Channels | Included conversations |
|---|---|---|---|---|
| LITE | from €459 net setup | €139/mo | Website widget | 500 conversations/mo |
| GROWTH | from €929 net setup | €209/mo | Website + WhatsApp + Messenger | 1,000 conversations/mo |
| ENTERPRISE | Let's talk | Let's talk | Multi-channel incl. Instagram DM | Unlimited |
- Quote in 24 hours after a 30-45 minute discovery call.
- Typical timeline: LITE ~1 week, GROWTH 3-5 weeks, ENTERPRISE 4-7 weeks.
- ROI is calculated in Week 0; payback often appears in 2-4 weeks for teams with 30+ inquiries/day.
- GDPR-compliant EU hosting; data not used for training.
Typical Timeline
- LITE: 1 week (website widget, FAQ and lead capture)
- GROWTH: 3-5 weeks (multi-channel + CRM + calendar)
- ENTERPRISE: 4-7 weeks (RAG, automation, enterprise stack)
ROI and Payback (Realistic)
Chatbot pays off when inquiry volume justifies the monthly cost. Teams with 30+ inquiries/day often see payback in 2-4 weeks. Lower volume (10-20/day) typically takes 1-3 months. We calculate expected ROI during the discovery call before you commit.
Which Package Fits Your Business
- LITE: low-volume, website-only, simple FAQ/lead capture.
- GROWTH: most common for SMBs using WhatsApp + website with CRM and booking.
- ENTERPRISE: full automation, multi-source RAG, and enterprise-grade security.
How to Get an Accurate Quote
Share these inputs for a precise proposal:
- Monthly inquiry volume and peak hours
- Channels you need (WhatsApp, Messenger, website, Instagram)
- Required integrations (CRM, calendar, payments)
- Languages and markets
- Compliance requirements (GDPR, DPA)
- Timeline and success metrics
Related Articles
- AI Chatbot for Business: Complete Guide 2026
- GDPR Compliant AI Chatbot: Why EU Hosting Matters for Business
- AI Chatbot Implementation Checklist: 47-Point Guide for 2026
Ready to see a quote for your use case? Contact us for a 30-45 minute discovery call.