AI agent vs automation: which fits the process
Automation follows a defined path. An AI agent selects some later steps from context. Compare cost, timeline, failure handling, and maintenance before choosing.
Practical writing on AI agents, LLM applications, and workflow automation for teams deciding what is worth building before they commit to code.
Automation follows a defined path. An AI agent selects some later steps from context. Compare cost, timeline, failure handling, and maintenance before choosing.
An app gives people an interface, automation runs a fixed process in the background, and an agent selects steps inside boundaries. Use this buyer router.
SaaS wins on speed to start. For a stable process and a growing licence count, a custom AI app often delivers a lower 36-month total cost.
ChatGPT is a general AI workspace, Microsoft 365 Copilot works across Microsoft 365 apps, and a personal agent is a configured process operator.
Bielik is an open family of Polish language models from SpeakLeash and ACK Cyfronet AGH, released entirely under Apache 2.0, so it is free to use commercially. The 11B variant at 4-bit fits on a single 24 GB card. Implementations start from €3,500 net.
What does it actually take to run Bielik or PLLuM in-house? A GPU with enough VRAM, an inference stack, an Article 28 data processing agreement if you host with a provider, and a maintenance budget. An 11–12B model at 4-bit fits in roughly 7 GB of VRAM, while PLLuM's own sizing table asks for about 48 GB for the same class of model. This piece explains where that gap comes from.
PLLuM is a family of open Polish language models developed by a consortium led by NASK PIB. Some variants ship under Apache 2.0 and are free to use commercially, others are research-only. A deployment on your own infrastructure starts from €3,500 net, and the first step is a free process scan.
PLLuM and Bielik are two families of Polish language models you can download and run on your own server. Some PLLuM variants carry a non-commercial licence; every Bielik variant checked is Apache 2.0. This piece settles what you may deploy, on what hardware, and when an API model is still the better call.
A Polish model (Bielik, PLLuM) on your own infrastructure or a frontier API model (Claude, GPT, Gemini)? The decision is made per process, and four things settle it: data constraints, task difficulty, volume, and who maintains the infrastructure. Implementations start from €3,500 net, beginning with a free process scan.
If all your knowledge fits into roughly 200,000 tokens, start with the cheapest test there is: the whole corpus in the model's context. Anthropic itself suggests it. What settles the choice afterwards is that test, your permissions and your token bill. Here is the decision ladder and an honest do-not-buy.
A company brain is a search layer that answers employee questions across every company system at once. You can buy it per seat (Glean, Gemini Enterprise, Microsoft 365 Copilot, Rovo) or build your own from €6,000 net. The choice comes down to arithmetic and control over your data.
Most RAG deployments break at retrieval, before the model writes a single word. Three failure modes come back often: semantic search alone misses exact tokens, missing reranking pushes the right passage out of context, and stale documents poison the answers. Here is what to demand from a vendor.
AI training for a customer service team teaches five things on your real tickets: triage and priorities, reply drafts in the company's voice, a thread summary before taking a case over, answers grounded in your knowledge base with the source shown, and exception handling with escalation. At Syntalith it is a closed workshop from €1,200 net per day, run by an engineer. Start with the free process scan: 30 minutes and a written takeaway in two business days.
AI training for executive assistants, office managers, and front-office teams is a closed workshop on your own work: a meeting brief pulled from several sources, drafts of correspondence written on behalf of the board, document summaries, travel and event research, and minutes with an action list. Every task carries an approval boundary: nothing leaves the office without a human signing off. At Syntalith, from €1,200 net per day, run by engineers. Start with a free process scan.
A closed AI workshop for a legal team works on your own documents: contract versions, case files, working correspondence. It starts with boundaries, because in a law firm the first decision is what may be pasted into a model and in which environment. An engineer runs it, from €1,200 net per day, for a group of up to ~15 people. The first step is a free process scan.
Anthropic launched the Claude Partner Network in March 2026: membership is free, and the Services Track tiers depend on certified practitioners, production deployments and public customer stories. This piece explains what membership does not certify, and gives you six questions that will test any firm deploying Claude. The process scan costs €0.
Claude API starts at 1 USD per million input tokens (Haiku 4.5) and reaches 10 USD for Fable 5, with output priced several times higher than input. Sonnet 5 runs at a promotional 2 / 10 USD until 31 August 2026, then 3 / 15 USD. Inside: the full table, formulas for your own bill, and the levers that cut it by an order of magnitude. The first step to a build is a free process scan (€0).
Claude Code is included in the Pro, Max, Team and Enterprise plans, and billed per token through the API. This guide covers how to buy it for a team, which repository standards decide whether it sticks, how to measure the effect, and when it is the wrong purchase. It ends with a formula you fill in yourself and a free process scan.
Claude Team costs 20 USD per Standard seat per month billed annually (25 USD monthly) and 100 USD per Premium seat (125 USD monthly), for 2 to 150 seats. Claude Enterprise costs 20 USD per person for access plus usage billed at API rates, with no per-user limits. This guide gives you both tables, a formula for your own monthly bill, and the line past which a subscription stops being the answer. The first step is a free process scan, €0.
Claude training for companies is a closed workshop on the team's real tasks: documents, the shared inbox, research. An engineer who builds these systems in production runs it, and what remains after the day is a written way of working plus the rules for data. The price starts from €1,200 net per day for a group of up to 15 people. The first step is a free process scan: 30 minutes plus a written takeaway in two business days.