AI Process Automation

AI agents handle the routine - your team keeps control.

We deploy AI agents that take over repetitive work in sales, customer service, operations and back-office - with human oversight where decisions truly matter.

This is not another chatbot or 'AI for everything'. It is a production system that reads data, recognizes context, triggers the right steps, prepares drafts and hands back to humans what should be approved.
Intro call + live demo
Integrates with your current stack - no tool replacement
Human oversight on business decisions
EU hosting and GDPR-compliant deployments

AI should remove routine from people, not add more chaos

In many companies, data is copied between CRM, ERP, email and project tools. Teams manually answer similar questions, compile status updates and push work between systems.

The result? Slower response times, costly admin work, more errors and an overloaded team.

Results

What this looks like in practice

We don't deploy 'AI in general'. We deploy specific processes that save time, streamline operations and improve response quality.

Sales and lead handling

Less admin, faster lead response, higher team throughput

AI agent reads incoming emails and forms, identifies intent, drafts a reply, updates CRM, flags priority and suggests the next step.

Your sales rep doesn't start from scratch. They focus only on what requires relationship, negotiation or a decision.

Business outcome: faster follow-ups, fewer lost leads, more time for closing.

Customer service and status updates

Faster response, less manual checking, better service without adding headcount

Customer asks about the status of an order, implementation, ticket or inquiry. AI agent pulls data from the right systems, composes a response, triggers routing or escalates to a human if it detects an exception.

Business outcome: up to 70% of inquiries handled without a human.

Operations, back-office and reporting

Fewer errors, less manual copying, more consistent information flow

Data from forms, files, emails and internal systems flows into a workflow. The agent classifies it, moves it between systems, updates records and monitors process completeness.

Instead of manually collecting updates from multiple sources, the agent compiles status reports and flags gaps.

Business outcome: 2-3h less admin per person per day.
Who It's For

When does AI process automation pay back fastest?

This service makes the most sense when specific conditions are met. We don't push AI agents where there's no clear process to automate.

Your team runs many similar, repetitive tasks daily - responses, status updates, reports, copying data between systems. AI agent takes over routine, team focuses on decisions.
Data is copied between multiple systems - CRM, ERP, email, helpdesk, project tools. Agent syncs them automatically. Zero manual data entry.
Responses, status updates or reports are created manually - agent compiles data, prepares drafts and monitors cycles. Human approves, doesn't write from scratch.
Your process has clear rules, exceptions and approval points - best processes to start: inquiry triage, data sync, drafting responses.
Response time directly impacts sales or service - trading companies, agencies, software houses, clinics, logistics firms, service teams with high inquiry volume.
You want to improve operations without replacing your entire stack - AI agents integrate with the tools your team already uses. We don't force a new platform.
Features

What AI agents can do in a real process

We don't describe 'LLM capabilities'. We describe AI agent actions that can be deployed in production and measured by results.

Classification and routing

AI agent reads an email, form, ticket, message or document and identifies the type of request, priority and the right handling path. It can assign tasks, fill system fields, add tags and trigger the next process step.

Benefit: less chaos, faster routing, lower risk of things getting stuck.

Draft responses with human oversight

Instead of writing from scratch, your team gets a ready draft based on system data, company knowledge and established business rules. A human approves, edits or rejects.

Benefit: less time on repetitive communication, more consistent responses.

Data sync between systems

CRM, ERP, email, messaging apps, project tools, helpdesk and spreadsheets don't have to live separately. AI agent updates records, status flows and reference data across tools.

Benefit: less manual work, fewer errors, better data quality.

Status updates, reports and summaries

Agent collects information from multiple sources and prepares a summary: for the client, team, management or project lead. It can monitor cycles, data gaps and exceptions requiring attention.

Benefit: time saved and better work predictability.

Working with documents and files

Proposals, forms, contracts, PDFs and notes can feed into workflows. The agent extracts data from them, compares it with other sources and triggers the next process step.

Benefit: faster content analysis, less manual re-typing, more process consistency.

Workflows with conditions and exceptions

Not every case ends automatically. AI agent follows established rules: when it can act on its own, when it should request approval, and when it should escalate to a human.

Benefit: automation without losing control.

Works in tools your team already uses

The agent doesn't mean another dashboard nobody wants to open. It works where your team already operates: in CRM, email, Slack, Telegram, helpdesk or project management tool.

Benefit: faster adoption, less team resistance, higher usage.
Process

How we deliver AI process automation

We start from the process, not the technology. Every AI agent deployment has a concrete scope, measurable outcome and a control plan.

  1. 1
    Step 1

    Discovery and process mapping

    We start from the process, not the technology. We map where time is lost today, where errors appear, what the exceptions are, which systems are involved and where humans must keep control.

    End result

    First deployment scope with process map

    You receive

    Process map + architecture recommendation + quote

  2. 2
    Step 2

    Prototype on a real case

    We build a working proof of concept based on a real scenario. Not to show an 'AI demo', but to verify process usefulness, limitations and potential ROI.

    End result

    Working AI agent prototype on your data

    You receive

    Demo recording + deployment direction

  3. 3
    Step 3

    Business logic and rules

    We define the boundaries of the system: when the agent acts automatically, when it waits for approval, when it escalates, where it pulls data from and how it handles exceptions.

    End result

    Approved workflow and operational rules

    You receive

    Workflow and rules documentation

  4. 4
    Step 4

    Integrations, security and rollout

    We connect systems, configure the environment, monitoring, logging, end-to-end tests and prepare the solution for real-world use.

    End result

    Production system ready to run

    You receive

    AI agent + monitoring + team training

  5. 5
    Step 5

    Tuning and expanding to more workflows

    After launch, we observe real-world performance, refine rules and add more areas. The best deployments don't stop at one process - they grow with the business.

    End result

    Measurable results and further development plan

    You receive

    ROI report + roadmap for next processes

Technology

Architecture that gives you control

You don't buy a 'stack'. You buy a system that works predictably, gives you control and can be maintained.

We select integrations and technical components for each specific process. We don't push one technology just because it's trendy.

AI Decision Layer

The AI model analyzes content, classifies cases, prepares drafts and proposes the next step. Model selection depends on the process, budget, data sensitivity and quality requirements.

Workflow and Business Logic

The biggest value isn't in the model itself - it's in the workflow: rules, conditions, action limits, exceptions and approval points. This is where we define what the agent can and cannot do.

Integrations with Your Current Stack

AI agent works with the tools your company already uses: CRM, ERP, email, project management, helpdesk, messaging apps, calendars and internal data sources.

Access Control and Approval

The system operates within clearly defined permissions. Important actions can require human approval. This ensures AI doesn't act 'outside the process'.

Monitoring and Audit Trail

Key actions are logged and reported. You can see what the system did, on what basis, and which areas need improvement.

Security and GDPR

We design the solution to match process requirements and data types. EU-hosted deployments, data scope limitations, access control and environment separation are all possible.

Transparent Pricing

AI Process Automation Pricing - fixed setup fee (net, excl. VAT)

AI agents in your business process, integrated with your current stack, with monitoring and support.

You'll receive a detailed quote within 24h after a discovery call (20-30 min).

SINGLE AUTOMATION

One process, production quality, full deployment.

  • 1 key business process
  • Integrations with required tools
  • Workflow with rules and human approval
  • Basic monitoring
  • Team training
  • Post-launch support
EUR
from EUR 1,499 net setup
2-4 weeks
no minimum term
Get a quote
Most Popular
MULTI-AGENT SYSTEM

Multiple processes connected into one working system.

  • Everything in SINGLE
  • 2-4 business processes
  • Cross-system integrations
  • Advanced workflow with conditions and exceptions
  • KPI dashboard / time savings
  • Training and extended support
EUR
from EUR 3,599 net setup
4-6 weeks
minimum 3 months
Get a quote
ENTERPRISE PLATFORM

Multiple departments, higher security and infrastructure requirements.

  • Everything in MULTI-AGENT
  • Multiple processes and teams
  • Advanced integrations and governance
  • Dedicated or private infrastructure
  • Audit trail, compliance, SLA
  • Development roadmap and technical partnership
EUR
Let's talk
from 6 weeks
custom
Get a quote

What setup includes:

  • Discovery and process mapping
  • Solution architecture
  • Workflow and business logic configuration
  • Integrations with your current stack
  • Testing and monitoring
  • Documentation and training
  • Post-launch support

Post-deployment collaboration model

After deployment, the system can run on your infrastructure or in an agreed EU environment.

We can end the engagement at deployment, or move into a managed support, SLA and ongoing process development model.

Typical running costs:
  • AI tokens directly to the provider (OpenAI/Anthropic) - typically EUR 10-70/mo
  • Hosting and infrastructure - depends on the environment

Optional: managed support package (monitoring, incident handling, tuning, integration maintenance) - from EUR 299/mo.

FAQ

Frequently Asked Questions

Honest answers about AI process automation

How is this different from a chatbot?
A chatbot typically answers questions in a single channel. AI process automation performs multi-step work: analyzes data, triggers workflows, updates systems, prepares drafts and collaborates with humans on decisions. These are AI agents, not a website widget.
Does the AI agent act on its own?
It can execute parts of a process automatically, but important steps can be secured with human approval. The goal is controlled automation, not blind autonomy. You decide what the agent does on its own and what requires sign-off.
Do we need to replace our current tools?
No. We usually integrate AI agents with what's already working - CRM, ERP, email, Slack, helpdesk, project tools. The goal is to improve the process, not replace your entire stack.
Which processes work best to start with?
Processes that are frequent, repetitive, measurable and rule-based: inquiry triage, status updates, reports, data sync, drafting responses. A free discovery call (30 min) helps identify the best starting point.
How does security and GDPR work?
Architecture depends on data type and project requirements. EU-hosted deployments, access control, action logging and data scope limits are all possible. NDA before discovery, DPA before project start.
How long does deployment take?
A first prototype can usually be shown within a week. Full deployment depends on the number of processes, integrations and level of control. Typically: 2-6 weeks.
What if we have a custom system?
Not a problem if it can be connected via API, webhooks, database or middleware. In practice, many of the most valuable AI agent deployments involve custom environments.
What if the agent makes a mistake?
That's why we deploy rules, logging, permission limits and approval points. The goal isn't 'AI without errors' - it's a system that works safely, predictably and can be continuously improved.
Can you be a long-term technical partner?
Yes. We can start with one process, then expand to more workflows, integrations and operational layers. For some companies it's a one-time deployment, for others it's an ongoing managed engagement.

Want to see where AI can actually remove routine from your team?

Show us the process that costs you the most time today: sales, customer service, operations, reporting or data flow between systems. We'll assess whether it's worth automating and show a direction - based on your real process, with human oversight and ROI in mind.