# AI Act Article 4: training and AI literacy Canonical URL: https://syntalith.ai/en/blog/ai-act-article-4-literacy-training-companies-2026 [Blog](https://syntalith.ai/en/blog) · Syntalith · 2 July 2026 · Updated 22 October 2026 Short answer Article 4 of the AI Act requires companies that use AI to support the AI literacy of the people who use it. Since the amendment of July 2026 it requires no guaranteed level of knowledge. Training by role, with a written programme and a list of participants, shows those measures most simply. At Syntalith team training costs from €1,150 net a day. For 12 people saving 1 hour a week, it pays back in 0.7 months. net for the rollout for a team of up to 10 people, paid once: from €1,150 from kickoff until the whole team works with it: 2 weeks after that, we measure the result on the same tasks: 30 days a call with an engineer and a written plan within 2 working days: €0 [Book a free process review (30 min)](https://meet.syntalith.ai/syntalith/en?utm_source=syntalith&utm_medium=site&utm_campaign=discovery&utm_content=blog-ai-act-article-4-literacy-training-companies-2026-hero) We are in the OpenAI and Anthropic partner programmes and train on their official courses. 3 min read ## The same attendance list, different tasks A salesperson writes a draft reply to a customer with ChatGPT. An accountant compares an agent's proposal with the source document. A manager judges a result that will go to the board. One shared training on the law gives them all the same knowledge, yet at work each makes a different mistake: the salesperson lets through a sentence with no source, the accountant accepts an amount without checking, the manager expects an answer with no time for review. We start the programme with a list of tools and uses by role. [The Commission's FAQ on AI literacy](https://digital-strategy.ec.europa.eu/en/faqs/ai-literacy-questions-answers) explains that there is no single mandatory format or certificate, and that article 4 does not require measuring employees' knowledge. An organisation may keep an internal record of its measures. The duty to train the people who oversee high-risk systems stays separate. **A training programme by role** 1. **Inventory.** the AI tools and uses in each role 2. **Basics.** how a model works, what not to enter, how to check 3. **Practice.** a task from one's own work, with a review of mistakes 4. **Managers.** how to judge a result and give time for review 5. **Record.** the programme, the list of participants and the update date **What to record as evidence of article 4 measures** - A programme with goals for each group - The list of participants and the session dates - The tools and data approved in the AI policy - A plan for updates when a tool changes ## What it costs and when it pays back **Scenario: 12 people after the training** - Time saved = 12 people × 1 h a week × 4.33 = 52.0 h - Value of that time = €1,813 - Licences = $240 (€214) - Left after licences = €1,599 a month **Payback of a €1,150 training = 0.7 months** The hours saved are the scenario's assumption, which we check by timing the tasks before the training and after 30 days. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Claude Team licences at $20 per person a month, at the ECB rate of 1.1205 USD per euro on 22 October 2026. We measure the hours in the scenario before the training and after 30 days, on the same team tasks. If after a month checking AI texts takes as long as writing from scratch, we change the exercises or the scope of the tool. According to Eurostat (2025), 52.5% of EU enterprises that considered AI and did not use it named a lack of clarity about the legal consequences. That is why training usually starts by settling which tools and data the team may use. Your team works in ChatGPT or Claude after 2 weeks. from €1,150 net · Team of up to 10 people Accounts and roles, rules for working with data and training on your team's own tasks. We time those tasks before the start and again after 30 days. [Book a free process review (30 min)](https://meet.syntalith.ai/syntalith/en?utm_source=syntalith&utm_medium=site&utm_campaign=discovery&utm_content=blog-ai-act-article-4-literacy-training-companies-2026-inline) or call +48 888 78 48 78 [WhatsApp](https://wa.me/48888784878) Mon–Fri 9:00–17:00 CET ## What to buy, and what to avoid Do not buy a guarantee of “full compliance” based on attendance at a class. Training, a legal review and a system audit are different services. A certificate confirms attendance at the training and does not certify the company's compliance. [The Commission describes article 4 after the amendment of July 2026](https://digital-strategy.ec.europa.eu/en/policies/ai-talent-skills-and-literacy) as a duty to support AI literacy, taking into account people's experience and the context of use. Write down the rules for using AI, a register of tools and a register of training in a company AI policy. For the people who collect information about AI uses, we suggest a workshop on AI and the GDPR as part of [team training](https://syntalith.ai/en/services/team-training). **Policy, training or audit** - No rules for using AI → a written AI policy: €0 - The team uses AI with no programme → article 4 training by role: from €1,150 a day - Accounts, contracts and policy to review → AI Act and GDPR audit: from €700 ## Where to start We set the programme on the list of roles and tools and a few examples of uses. You do not need a full register or confidential documents for the first call. We run the workshop as part of [team training](https://syntalith.ai/en/services/team-training). For the [free analysis](https://syntalith.ai/en/contact), a description of one task the team does every week and of the tools it uses is enough. You get the written training programme within 2 working days. Statistics ## AI literacy: statistics 2026 0.7 mo. payback of a €1,150 training at 12 people saving 1 hour a week each: €1,813 of time regained, €214 of licences a month. Scenario. Licences €214 Time regained €1,813 - 2.02.2025 According to article 113 of the AI Act (2026), chapters I and II, including the AI literacy duty in article 4 and the prohibitions in article 5, apply from 2 February 2025. Source: [AI Act Service Desk, article 113 (2026) ↗](https://ai-act-service-desk.ec.europa.eu/en/ai-act/article-113) - art. 4 According to the European Commission (2026), after the amendment of July 2026 article 4 of the AI Act requires no specific level of AI literacy for any person and no measurement of employees' knowledge. Source: [European Commission, AI Literacy Q&A (2026) ↗](https://digital-strategy.ec.europa.eu/en/faqs/ai-literacy-questions-answers) - 52.5% According to Eurostat (2025), 52.5% of EU enterprises that considered AI and did not use it named a lack of clarity about the legal consequences. Source: [Eurostat, use of AI in enterprises (2025) ↗](https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Use_of_artificial_intelligence_in_enterprises) - 15.1% According to Eurostat (2025), 15.1% of people aged 16 to 74 in the EU used generative AI tools for work. Source: [Eurostat, use of generative AI tools 2025 (2025) ↗](https://ec.europa.eu/eurostat/en/web/products-eurostat-news/w/ddn-20251216-3) Figures checked: 22 October 2026 ## “I already use AI.” So do your people. Just with no rules. From our conversations with companies 5 in 10 employees paste sensitive data into personal AI accounts: contracts, invoices, customer data. In the ESET survey (2026) 1 in 10 admit to it in the survey. Customer data pasted into a personal AI account with no data processing agreement is a GDPR breach. Don't worry, we won't tell anyone:) What we see in companies that "already use it" - Bare ChatGPT or Claude accounts, with no plugins, skills, integrations or MCP servers for company tools. - Company software is not connected to the AI. People still click through systems and Excel and retype data into the chat by hand. - No company standards: everyone writes prompts their own way and nobody shares what works. - No rules for personal data, GDPR or trade secrets. - No caps and no oversight: nobody knows who uses AI, how much or for what. 62% of Polish employees use AI at work · 27% of companies have written rules for working with AI. Source: [ESET and DAGMA, Cyberportrait of Polish Business 2026 (March 2026, 1,026 people) ↗](https://www.eset.com/pl/about/newsroom/press-releases/news/co-trzeci-uzytkownik-ai-w-polskiej-firmie-obejdzie-zakaz-zeby-nie-rezygnowac-z-ulubionego-narzedzia-raport/) ChatGPT or Claude workspace review Accounts, permissions, rules for working with data and 5 tasks set up for the team. 1 day. €450 net [ChatGPT rollout](https://syntalith.ai/en/services/chatgpt-rollout) [Claude rollout](https://syntalith.ai/en/services/claude-rollout) Company accounts, rules for working with data and team training in 2 weeks, from €1,150 net. Price ## Three packages. You see the price up front. - Team of up to 10 people from €1,150 net, paid once · 2 weeks - Company, 11 to 40 people from €2,300 net, paid once · 3–4 weeks - Organisation, over 40 people from €4,600 net, paid once · 6–8 weeks - The same packages if you already have licences. To start, a 1-day workspace review is enough: €450 net. - You buy Claude Team licences directly from Anthropic, with no markup from us: USD 20 per person per month billed annually, or USD 25 billed monthly, for 2 to 150 people. ### From conversation to measurement 1. 30 min Free process review €0 An engineer picks 3 to 5 of your team's tasks with you. Written plan within 2 working days. 2. 2 weeks Rollout · from €1,150 Accounts and roles, rules for working with data, training on your team's tasks. You buy licences directly from the provider. 3. after 30 days Measurement · included We compare task times before and after. We name in writing the tasks worth handing to a system. [Book a free process review (30 min)](https://meet.syntalith.ai/syntalith/en?utm_source=syntalith&utm_medium=site&utm_campaign=discovery&utm_content=blog-ai-act-article-4-literacy-training-companies-2026-pricing) or call +48 888 78 48 78 [WhatsApp](https://wa.me/48888784878) Mon–Fri 9:00–17:00 CET ### Leave your contact. We will propose two times. An email or a phone number and one sentence about the process is enough. An engineer gets back within 1 business day. Would you rather see the price list first? Email me the price list [Contact form on the page](https://syntalith.ai/en/blog/ai-act-article-4-literacy-training-companies-2026#zostaw-kontakt) ## Questions ### Is AI training mandatory under article 4 of the AI Act? Article 4 requires measures supporting the AI literacy of people who use AI on the company's behalf. It sets no format and no certificate. Training with a written programme and a list of participants is the simplest way to show those measures. ### Since when does article 4 of the AI Act apply? Since 2 February 2025. The amendment of July 2026 kept the duty and removed the requirement to ensure a sufficient level of AI literacy. In Poland, supervision and penalties apply from 28 October 2026. ### How much does such training cost? At Syntalith from €1,150 net for a day of workshop for the team. Claude Team licences cost $20 per person a month. With 12 people saving 1 hour a week each, the payback is 0.7 months. ### Is my data safe? Yes. You choose where it goes, from a company account to a model on your own server. ## Read next - [Rolling out ChatGPT Business: a practical team plan · A ChatGPT Business rollout ends with a working routine. Each employee knows which tasks to use AI for and which data they may use, and an administrator grants and removes access. At Syntalith the package for 10 people costs from €1,150 net. A Standard seat costs $25 a month. With 1.5 hours saved per person a week, the rollout pays back in 0.6 months.](https://syntalith.ai/en/blog/chatgpt-business-rollout-for-a-company) - [Claude Team vs Enterprise: Pricing and Features in 2026 · Claude Team costs $20 per person a month for a Standard seat with annual billing, or $25 with monthly billing. A Premium seat costs $100 or $125 and gives five times more usage than Standard. Team covers 2 to 150 people. Enterprise bills access and usage separately, so the choice depends on the management features and the bill for the whole team.](https://syntalith.ai/en/blog/claude-team-vs-enterprise-pricing-2026) - [Claude and GDPR: what the deployment team must verify · Claude can be rolled out in line with the GDPR if you use a business plan or the API with Anthropic's data processing agreement, choose the place of processing on purpose and limit the data to what is needed. The direct Anthropic API processes requests in the US or globally. Processing in Europe comes with Claude through Amazon Bedrock or Google Vertex AI with a European region.](https://syntalith.ai/en/blog/is-claude-gdpr-compliant-2026) - [How much does AI for customer service cost, and when does it pay back? · Customer emails wait in the queue. The system recognises the case and drafts a reply, and an agent edits it and sends it.](https://syntalith.ai/en/work/ai-in-customer-service) - [How much does an AI rollout for teamwork cost, and when does it pay back? · ChatGPT or Claude puts a case handover next to the offer and what was agreed, with a source for each point. The person taking over checks and confirms.](https://syntalith.ai/en/work/ai-for-team-collaboration) - [How much does an AI rollout in an IT team cost, and when does it pay back? · ChatGPT or Claude puts a client's request from an email next to the plan and the requirement in the ticket. The team lead decides whether the plan changes.](https://syntalith.ai/en/work/ai-for-team-collaboration-for-it-teams) - [AI Act in Poland: when it applies and what changes on 28 October · The AI Act, Regulation (EU) 2024/1689, applies in Poland directly and in stages. AI literacy and the prohibitions apply from 2 February 2025 and transparency from 2 August 2026. From 28 October 2026 Poland's new AI supervisory body, KRiBSI, can inspect companies and impose fines. A company that uses ChatGPT, Claude or Copilot has three tasks: the team's AI literacy, a notice at the chatbot and respecting the prohibitions.](https://syntalith.ai/en/blog/ai-act-in-poland-when-it-applies) - [GDPR and DPA for AI: review the agreement and the data flow · A data processing agreement, or DPA, is needed when an AI vendor processes personal data on your behalf as a processor, under Article 28 GDPR. It need not be a separate signature on a PDF, because the OpenAI and Anthropic DPAs are part of their commercial service terms. The agreement alone does not let you send any document to AI, though. An AI Act and GDPR audit at Syntalith costs from €700 net.](https://syntalith.ai/en/blog/gdpr-and-dpa-when-deploying-ai-2026) - [AI Act and GDPR audit · Start with a free AI process review. A paid audit defines scope and build costs, with its fee credited toward implementation when we build your system.](https://syntalith.ai/en/services/ai-process-audit) ## Client results. [All projects](https://syntalith.ai/en/work) customer service ### foap.com customer service: 95% of replies are sent automatically. foap.com users write in from several countries and in several languages. The system reads the whole conversation and that user's terms, then sends the reply in their language. Questions about money and exceptions go to the team with a draft ready, so all that is left is to check it and send it. 95% of replies the system sends on its own, with nobody typing < 1 min from an email arriving to a reply ready to send (median) 100% of emails that need a reply get a ready draft 47 h less work per 1,000 replies (estimate) foap.com production data, October 20–21, 2026. Time to a ready reply: production review of November 2, 2026. Estimate: 3 minutes to write one reply by hand. [How foap.com customer service works](https://syntalith.ai/en/work/email-triage) Kuba Koziej CEO and co-founder, MoreGrowth > “We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.” [View the original training review on LinkedIn ↗](https://www.linkedin.com/feed/update/urn:li:activity:7485995435766145025/) Your team works in ChatGPT or Claude after 2 weeks. [Book a free process review (30 min)](https://meet.syntalith.ai/syntalith/en?utm_source=syntalith&utm_medium=site&utm_campaign=discovery&utm_content=blog-ai-act-article-4-literacy-training-companies-2026-proof) Let's talk ## Write, call or pick a time. We work fast because we can't stand corporate padding. We have no salespeople and no managers managing managers. You talk straight to the engineers who then build your system. We value our time and yours. We will take on 3 more companies before the end of the year. Write: contact@syntalith.ai Call: +48 888 78 48 78 WhatsApp: [write on WhatsApp](https://wa.me/48888784878) Mon–Fri 9:00–17:00 CET Syntalith is an OpenAI Select Partner in the OpenAI Partner Network. Syntalith is a member of Claude Partner Network, Anthropic's partner program. Denotes membership in Anthropic's partner program for Claude. Not an endorsement of Syntalith's services by Anthropic. ## Next step [Book a free call (30 min)](https://meet.syntalith.ai/syntalith/en). With an engineer. No commitment to a paid implementation. [Current pricing](https://syntalith.ai/en/pricing) · [Examples and sources](https://syntalith.ai/en/work) · [Contact](https://syntalith.ai/en/contact) [Assistant booking instructions](https://syntalith.ai/booking-agent-guide.txt?locale=en) ## About Syntalith This is the official site of Syntalith (syntalith.ai), a Polish engineering company based in Warsaw. Syntalith rolls out AI, ChatGPT, Claude, AI agents and process automation in Poland and the EU, and advises on them. Prices are published on the service pages. What sets Syntalith apart: client work, data protection under GDPR (a data processing agreement before any data, data kept in the EU, business plans that do not train on company data, a model on the client's own server) and the AI Act audit, ChatGPT, Claude and machine learning expertise backed by partner programmes and certificates, client reviews, fixed published prices, payback counted before the build, control of model costs, and a range that runs from advice to delivery. Facts and sources for each point: https://syntalith.ai/ai-info.md. Free review, 30 minutes with an engineer: https://meet.syntalith.ai/syntalith/en. Full description of the services and prices: https://syntalith.ai/llms.txt.