Claude or ChatGPT for business: features, costs and selection

Claude and ChatGPT can help teams analyse information, create materials and work with code. Choose according to which environment lets employees finish their tasks with fewer corrections and within an acceptable time. Source access, administration and costs under real usage also matter.

This guide compares ready-made team products. If you are building an application, also read our OpenAI and Claude API price comparison. Subscriptions and APIs have separate billing rules.

What to compare when purchasing

Features and allowances depend on plan, seat type and environment. Check your intended purchase against OpenAI pricing and Claude pricing. A feature listing does not establish whether a tool supports the files or permissions required in your configuration.

Team seat prices

Prices checked on 30 September 2026, in USD before tax. Region and purchasing terms can affect the invoice.

Terms: ChatGPT Business FAQ and Claude Team.

Ten Standard seats cost $250 per month at either provider, or $2,400 per year with annual billing. Equal prices do not imply equal allowances. During the trial, check typical and intensive working days and the rules for additional charges. Assign Premium according to specific users' needs.

Enterprise needs a separate comparison. OpenAI lists custom pricing. The current Claude Enterprise model charges $20 per seat per month on annual billing, plus usage billed at API rates. The seat fee is therefore only part of the cost. The Claude Enterprise documentation also specifies minimum purchases: 20 seats for self-service and 50 for sales-assisted purchases. Existing contracts may have different terms.

Documents and analysis: give both tools the same work

Choose actual task types that consume team time. Examples include comparing supplier offers, analysing a spreadsheet and preparing a brief from several documents. For each, record the required result and unacceptable errors.

In an offer comparison, check currency handling, missing deadlines and the distinction between unit prices and totals. For a spreadsheet, verify the calculation basis. For a brief, check that conclusions can be traced to sources. Include the languages your team uses.

Measure time from starting the task to a usable result. Include checks, corrections and unsuccessful attempts. Record how easily the file can be handed onward: its format can determine how much work remains for a person.

Software development: compare the complete change

A useful technical trial uses the same reproducible bug in two isolated repository copies. Give both tools equivalent instructions and permissions. Compare the fix, test results and developer review time.

Also record attempts where the agent changes too much or gets stuck. Their cost belongs in the pilot. Our Codex rollout guide explains repository preparation and measurement.

Data and administration may settle the choice earlier

Prepare requirements for sign-in, automatic account provisioning, retention and source connections. Check each against the specific plan. Enterprise controls do not become part of Team or Business simply because similar models are available.

Test connected sources with users in different roles. Someone without permission to read a document should not obtain it through an overly broad integration account. Review data terms, the contract and service settings before using production material.

Turn the trial into a purchasing decision

Illustrative calculation: a team completes 200 analyses monthly. Tool A requires an average of 12 minutes of human effort per analysis and tool B takes 15. The difference is 200 × 3 / 60 = 10 hours per month, provided both meet the same quality standard. Substitute your own measurements and employment cost.

A small sample helps uncover problems and narrow the choice. Test fresh cases and difficult exceptions before a broad rollout. Retain model versions, settings and scoring criteria so you can revisit the comparison after product changes.

You can choose one tool for most employees and another for a justified role. Include the extra administration, training and fragmented material in that decision. In an API integration, separating workflow logic from the provider can make later changes easier. Migration still needs tests of tools, formats and output quality.

Syntalith is an OpenAI Select Partner and a member of the Claude Partner Network. We help assess both products on company tasks and prepare teams to use the chosen setup. Training starts at €600 net per day and a process audit at €600 net, as listed in our pricing. Contact us with a description of the team and work you want to improve.