Skip to content

Blog · Published · Updated

AI meeting notes: GDPR, recording and access

Short answer

Before you switch on AI notes, settle whether the company needs a recording, who processes it and who gets the result. The recording, the transcript and the task list can contain personal data, and a platform's recording notice does not settle the legal basis. At Syntalith the app costs from €3,000 net, and with 80 meetings a month at 30 minutes each it pays back in 2.9 months.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
analysis with an engineer and a free prototype
€0
team in ChatGPT or Claude, up to 10 people
from €1,150
automation, agent or application for one process
from €3,000

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

GDPR and AI in companies: statistics 2026

2.9 mo.

payback of a €3,000 app at 80 meetings a month: €1,396 of work today, €351 with checking and the model. Scenario.

Figures checked: 22 October 2026

Do you need a full recording

If the goal is a list of responsible people and deadlines, compare a recording with a short note the participants approve. A recording lets you go back to what was said, and it also keeps content the task list does not need. The EDPB guide counts audio recordings that allow a person to be recognised as personal data, and reminds you of data minimisation, purpose limitation and storage time. An organisational meeting, a client consultation and an HR matter may need different rules.

If the basis is to be consent, it must be freely given. EDPB Guidelines 05/2020, paragraphs 21 to 23, point to the imbalance between employer and employee: fear of the consequences of refusing can undermine free consent. Being present at the meeting or not objecting does not resolve this.

ElementWhat to settle in the project
Recordingwhere it is stored, permissions and the deletion date
Transcriptthe provider, working copies and who may search it
Draft notewho corrects errors and removes content outside the purpose
Task listwho approves the recipients and the write to the next system
The flow of a meeting note
  1. 01Meetingonly within the approved scope of meetings
  2. 02Transcriptaccess narrower than to the task list
  3. 03Draftthe approver removes content outside the purpose
  4. 04Publicationagreed recipients, tasks written to the system
  5. 05Deletionthe recording and copies in the agreed places

What AI meeting notes cost and when they pay back

Scenario: 80 meetings a month
Today
80 meetings × 30 min = 40 h × €34.90 = €1,396
With the system, a person checks the output in 25% of the time
€349
Model, 1 call per case, Claude Sonnet 5.5
€2
Cost of one case
€17.45 today, €4.39 with the system
Saving
€1,045 a month

Payback of €3,000

2.9 months

The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 12,000 input tokens and 800 output tokens per call at Anthropic's rates, converted at the ECB rate of 1.1205 USD per euro on 22 October 2026.

The count covers the work around a case: searching, reading, writing and passing it on. What stays is the time to check the output, 25% of today's work in the scenario. Before we quote, we measure both times on 20 to 100 cases your team has already handled, in a €0 test that takes 5 working days.

According to the European Commission (2025), 84% of Europeans think AI at work needs careful management to protect privacy and ensure transparency. Meeting notes are a common case where this applies, because personal data sits in the recording itself.

The result can reach a wider group than the meeting

In the example, the summary of a project meeting goes to a shared channel, and the model keeps a private remark about a participant's health, although the task concerned a delivery date. Deleting the recording does not remove that information from the published note. Ending a subscription or deleting a conversation need not delete copies in connected services either, so you check how the specific product works instead of judging by the name of a button. Relations with providers are covered in the guide to GDPR and DPAs.

How to take meeting notes
  • Short agreements, few meetings

    a note approved by the participants

    no recording

  • A notes feature in your current platform

    configure recipients, retention and the scope of meetings

    a licence

  • Approved tasks into the project system

    a note flow with review before publication

    from €3,000

Where to start

We run the first trial on a fictional conversation: the recipients of the result, correcting a wrongly assigned person and deleting the material in the agreed places. The legal assessment stays with the client's specialists, and the cost of a notes feature against an integration is compared in AI notes: a tool or an integration. We build this kind of rollout as part of AI apps. For the free process review, a description of one case from recent weeks and the tools it went through is enough. You do not need to send confidential documents, and you get a written plan within 2 working days.

Worked example · Scenario

How we count the payback: meeting notes

We run the same count for your meetings in the free process review.

€1,745

a month for writing notes after 150 meetings

Payback: 1 mo.

Our assumptions are 20 minutes for the note and task list after a meeting, and checking in 25% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Licence: ChatGPT Business or Claude Team at 20 USD per person a month on annual billing, about €17.85 at the ECB rate of 1.1205 USD per euro on 22 October 2026. We count the whole licence against notes here, although the team also uses it for other work. Rollout: from €1,150 for up to 10 people, from €2,300 for 11 to 40 people.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

Start with the process that takes the most time each week.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 21, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

AI implementation

Start with the process that takes the most time each week.

The engineer chooses one process with you and calculates how much it costs today. Then we build a free prototype on 20-100 cases that your team has already handled. We write down the goal and the fixed price in the contract.

See AI implementation →
analysis with an engineer and a free prototype
€0
team in ChatGPT or Claude, up to 10 people
from €1,150
automation, agent or application for one process
from €3,000

Questions

  • Can you record meetings for AI notes?

    It depends on the purpose, the legal basis and the scope of the data. A recording with a recognisable voice is personal data, and an employee's consent must be freely given. The person responsible for legal matters assesses the basis and the information duties.

  • Who should see a meeting transcript?

    A narrower group than the recipients of the task list. The approved note goes to the participants and the right people, and the full transcript stays with those who need it, with an agreed deletion date.

  • How much does such an app cost?

    At Syntalith from €3,000 net. With 80 meetings a month at 30 minutes each, the payback is 2.9 months. We agree integrations and maintenance before the quote, and the model costs €2 a month.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
You buy accounts directly from OpenAI or Anthropic and receive an invoice from them. We do not add anything to the license.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.