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Automation in sales and inventory software: the vendor's module or your own integration

Short answer

Simple automations in sales and inventory software, such as an order notification or a scheduled report, are often handled by the vendor's module. You check its price in the vendor's price list and count the setup separately. Your own AI integration makes sense when orders arrive as free text in email. At Syntalith it costs from €3,000 net and pays back in 2 months at 600 orders a month.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
net for the automation of one process, paid once
from €3,000
from signing the contract to acceptance
2–6 weeks
free prototype on your cases
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

Sales and AI: statistics 2026

2.0 mo.

payback of a €3,000 integration at 600 orders from email a month: €1,745 by hand, €268 with checking and the model. Scenario.

Figures checked: 22 October 2026

What you pay for with a ready-made module

The vendor describes the Automation module with automations that run after an event, on a schedule or after a set time. Examples are order notifications and sending a report. If you need exactly that kind of action, check the module first.

The module or your own integration
  • A notification about a new order or a status change

    the vendor's module

    the vendor's price

  • A report sent on a schedule

    the vendor's module

    the vendor's price

  • A tidy file with unambiguous product codes

    import in the software

    €0

  • An order as free text, with the customer's own product names

    AI integration

    from €3,000

You can set up an automation yourself or ask your software partner for a quote. In the request, name the event, the conditions and who receives the result.

When an AI integration enters the quote

A customer sends an order as free text in an email, uses their own product names and gives the quantity in cartons. The company has to recognise the products, confirm the unit conversion and prepare a document for approval. An ordinary automation cannot do that.

What the integration does with an order from email
  1. 01ReadingIt recognises the products from the customer's description and matches them to the product list.
  2. 02UnitsIt converts cartons to pieces using the approved conversion.
  3. 03GapsIt asks about a product it cannot match without doubt.
  4. 04DocumentIt prepares the order for approval in the software.
  5. 05ApprovalA salesperson checks and approves it. The system does not issue anything by itself.

The version of the software affects how the integration works. The vendor lists the Sfera extension among the features of the PRO version and separately for the older product line. Check your version before you ask for a quote.

What it costs and when it pays back

Scenario: 600 orders from email a month
Today
600 orders × 5 min = 50 h (€1,745)
With the system a person checks the output in 15% of the time
€262
Model, 1 call per case, Claude Sonnet 5.5
€6
Cost of one case
€2.91 today, €0.45 with the system
Saving
€1,477 a month

Payback of €3,000

2.0 months

The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 3,000 input tokens and 500 output tokens per call at Anthropic's rates, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

How to compare the total cost

ItemWhat to settle in the proposal
Modules and licencesWhat the company has, what it must buy and for what period
SetupWhich conditions, documents and events the price covers
Your own integrationWhere it reads data from, where it writes, how it handles an error
Trials and correctionsWhich cases you test the result on and what sign-off means
RunningExternal services, infrastructure and models, if used
UpkeepWho checks compatibility after a software update

For quarterly and annual periods, multiply the quarterly fee by four and compare it with the annual one. When orders need cartons converted to pieces, tidying the product list usually decides the cost more than the difference between licence periods.

Where to start

For a price request, prepare
  • The full name and version of the software
  • One action you want to automate
  • Examples of orders from the last month, without personal data
  • The number of orders a month and the time to handle one
  • Who approves an order today before the document is issued

If you need a notification after a status change, start with the module and your software partner. If you need to read orders that come in many shapes, the scope is described on the sales software with AI page, where we show how to keep the order-reading trial apart from writing into the software.

Worked example · Scenario

How we count the payback: orders in sales software

We run the same count for your orders in the free process review.

€2,443

a month for handling 600 orders by hand

Payback: 1.4 mo.

7 minutes to retype an order into the software and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: reading the order in our system (about €0.0006) plus matching the lines (Claude Sonnet 5.5, about 3,000 + 500 tokens), at the ECB rate of 1.1205 USD per euro on 22 October 2026.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

This process can go on its own. You will check this on your cases before you pay.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 21, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

AI automations

This process can go on its own. You will check this on your cases before you pay.

The system takes over repetitive work from emails, documents and spreadsheets, and hands over uncertain matters to a human. A prototype for 20-100 cases that your team has already handled costs €0. You pay the other half of the price when the system reaches your goal.

See AI automations →
net for the automation of one process, paid once
from €3,000
from signing the contract to acceptance
2–6 weeks
free prototype on your cases
€0

Questions

  • How much does automation in sales software cost?

    The vendor's automation module is priced in the vendor's price list, depending on the licence period. You count the setup separately: you do it yourself or ask your software partner. Your own AI integration costs from €3,000 net at Syntalith.

  • When is the vendor's module enough?

    When the automation runs after an event, on a schedule or after a set time, and the data is already in the software, for example a notification about a new order or a recurring report.

  • When do you need your own AI integration?

    When a customer sends an order as free text in an email, uses their own product names and gives the quantity in cartons. Then someone has to recognise the products, convert the units and prepare a document for approval.

  • How do we compare proposals?

    List separately the modules and licences, the setup, your own integration, trials and corrections, the running cost and the upkeep after a software update. Compare the same scope of documents and the same period.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
You buy accounts directly from OpenAI or Anthropic and receive an invoice from them. We do not add anything to the license.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.