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Learning from completed project archives

Short answer

An AI knowledge base on the archive of closed projects lets a manager ask about a specific problem and see past lessons with the circumstances they came from, linked to the project summary. The PMO chooses the material and judges whether the answer keeps the context. At Syntalith an AI app on documents costs from €3,000 net. At 150 questions a month with 25 minutes of searching each, it pays back in 1.6 months.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
net per application, fixed price before contract
from €3,000
from signing the contract to acceptance
4–10 weeks
free prototype on your documents
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

Project knowledge and AI: statistics 2026

1.6 mo.

payback of a €3,000 app at 150 questions to the project archive a month: €2,181 of searching today, €330 with the app. Scenario.

Figures checked: 22 October 2026

What previous projects tell you about workshop preparation

A manager is planning workshops with a client and asks: „What made it hard before to collect agreements from several departments?”. One summary describes the absence of the person authorised to decide, another describes material sent too late, and in a third the workshops went to plan because the team had talked through the disputed points with the departments beforehand.

Three lessons, three separate answers
  • Project A

    no decision-maker

    The person authorised to decide was missing from the workshop.

  • Project B

    late material

    Participants received the material too late to prepare.

  • Project C

    talks before the workshop

    Disputed points were discussed with the departments in advance.

A good answer shows these lessons separately and leads to the summaries. The manager does not get a false shared cause, and the successful preparation stays the lesson of one specific team, which the manager relates to the new project. Someone who did not work on the old projects does not need to know the title of the presentation or the name of its author.

The summary has to keep the cause

If a document describes only the final status, the assistant cannot rebuild the conversations that led to it. People who know the project can add an explanation, but causes should not be written in just because they sound plausible.

The PMO separates the team's observation from a recommendation the company adopted later. „An earlier meeting helped” does not mean every project has to start that way. When the company has set a shared way of working, the answer also points to the instruction in force. NASA describes its lessons learned database as a collection of officially reviewed lessons with a description of the event and recommendations, which is a model for organising project knowledge.

What a project archive knowledge base costs and when it pays back

Scenario: 150 manager questions to the project archive a month
Today
150 questions × 25 min = 62.5 h (€2,181)
With the system, a person checks the output in 15% of the time
€327
Model, 1 call per case, Claude Sonnet 5.5
€2.98
Cost of one case
€14.54 today, €2.20 with the system
Saving
€1,851 a month

Payback of €3,000

1.6 months

The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 8,000 input tokens and 700 output tokens per call at Anthropic's rates, converted at the ECB rate of 1.1205 USD per euro on 22 October 2026.

Retrieval decides the quality of the answer. According to Anthropic (2024), combining contextual embeddings with BM25 search cut failed retrievals by 49% (Contextual Retrieval). That matters when a question joins lessons from different projects.

When an organised archive is enough

Archive or app
  • Few summaries

    a shared catalogue with lesson topics

    no new app

  • Vague summaries

    first improve what the summaries say

    before AI

  • Questions span many projects, the archive is unfamiliar

    an AI app with links

    from €3,000

Start with a question about previous work

The first scope
  1. 01ProjectsA chosen group of finished engagements.
  2. 02QuestionsA list of what managers look for before a start.
  3. 03MaterialThe PMO names the summaries and the access limits on client material.
  4. 04AssessmentManagers check whether the answer helps the plan.

The scope of an assistant on documents is described on the private ChatGPT for your company page. Access to client material has to keep the agreed limits, and judging whether a lesson fits a new plan stays with the manager. For the call, bring an example question and the place where the summaries sit today. We check the answers in a test on questions managers have already asked, before anyone decides to build.

Worked example · Scenario

How we count the payback: answers from company documents

We run the same count for your documents in the free analysis.

€3,723

a month for finding answers to 800 questions in documents

Payback: 1 mo.

Our assumptions are 8 minutes to find an answer in documents or ask a colleague, and checking in 15% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer from documents, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

When an off-the-shelf tool does not fit, we build your own.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

Custom AI apps

When an off-the-shelf tool does not fit, we build your own.

We build an application with a language model for the work of your team: searching the company's knowledge, case panel or portal. We check the validity of your documents before launch, and the code stays with you.

See AI applications →
net per application, fixed price before contract
from €3,000
from signing the contract to acceptance
4–10 weeks
free prototype on your documents
€0

Questions

  • How do you use lessons from closed projects?

    Let managers ask the archive about a specific problem and show each lesson separately, with its circumstances and a link to the summary. The answer should not invent one shared cause for every delay.

  • When is a well-organised archive enough?

    When there are few summaries. A shared catalogue with a short project description and the topics of the lessons is enough. If the summaries end with a general „the cooperation went well”, improve the summaries first.

  • How much does a knowledge base on the project archive cost?

    At Syntalith an AI app on documents costs from €3,000 net. At 150 questions a month with 25 minutes of searching each, the payback is 1.6 months.

  • What is the role of the PMO?

    The PMO chooses the material, separates the team's observations from recommendations the company adopted, and judges whether the answer keeps the context needed for planning.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.