Skip to content

Blog · Published · Updated

AI answers from manual photos and tables

Short answer

An AI knowledge base on illustrated manuals has to join each photo to its caption and each table row to its heading, and show the answer next to the passage it comes from. When the document does not let it tell which variant is meant, the app says so. At Syntalith an AI app on company documents costs from €3,000 net. At 400 questions a month with 10 minutes of searching each, it pays back in 1.5 months.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
net per application, fixed price before contract
from €3,000
from signing the contract to acceptance
4–10 weeks
free prototype on your documents
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

AI knowledge retrieval: statistics 2026

1.5 mo.

payback of a €3,000 app at 400 manual questions a month: €2,327 of searching today, €355 with checking and the model. Scenario.

Figures checked: 22 October 2026

When the caption changes what a photo means

An employee is preparing display material for a shop. The manual shows photos of two similar stands, and a table lists the inserts for each variant. The question is: „Which insert goes with the stand with the wide base?”. The answer needs the photo, the caption and the table row joined together.

A good answer from a visual manual
  1. 01NameThe app gives the name of the insert exactly as the document does.
  2. 02PhotoIt shows the illustration the answer rests on.
  3. 03TableIt points to the row and the heading that describes it.
  4. 04PageIt takes you to the right page of a long manual.
  5. 05GapWhen the caption is illegible, it says so and names the person who owns the material.

A link to the whole manual leaves the work to the user. Whether the app can point to the exact place depends on the format of the material, so look at it on your own files before you widen the scope.

A table needs its headings

Once text is copied out of a table, names and values sit side by side with no visible link. A heading that groups columns, or a note under the table, decides what a row refers to. A photo without a caption may show several items, of which only one is the subject of the question.

Microsoft describes the Layout model in Azure AI Document Intelligence as a tool that extracts text, tables, figures and the structure of a document. That is one part of preparing the sources. Being able to recognise the elements of a page does not prove that the assistant reads the instruction correctly.

Preparing the library
  • Figure descriptions

    improve

    Someone who knows the product writes what the photo shows.

  • Legible files

    replace

    An illegible page image is replaced by a file with a text layer.

  • Scope of questions

    limit

    When the material is inconsistent, the app does not answer questions it cannot settle.

What a knowledge base on illustrated manuals costs and when it pays back

Scenario: 400 manual questions a month
Today
400 questions × 10 min = 66.7 h (€2,327)
With the system, a person checks the output in 15% of the time
€349
Model, 1 call per case, Claude Sonnet 5.5
€5.97
Cost of one case
€5.82 today, €0.89 with the system
Saving
€1,972 a month

Payback of €3,000

1.5 months

The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 6,000 input tokens and 500 output tokens per call at Anthropic's rates, converted at the ECB rate of 1.1205 USD per euro on 22 October 2026.

According to the NoLiMa study (2025), at 32,000 tokens of context 11 of 13 models fell below half of their short-context performance. That is why we base the answer on the passage found, with its illustration, and do not paste the whole manual into the model.

When a better manual is enough

Manual or app
  • A few short instructions

    table of contents, captions, a clear preview

    no new app

  • Lots of material, the employee does not know where to look

    an AI app with the answer next to the passage

    from €3,000

  • Illegible images and unexplained markings

    improve the documents first

    before AI

Questions to an assistant will not fix an illegible page image or explain a marking its author never described. Judge the answers with someone who knows the material and with an employee who will use it, because the second will notice when a correct passage is hard to read at their workstation.

Bring a question that text alone cannot answer

For the call, bring a question that needs a look at a photo or a table, and the name of the tool where you keep the manuals. The scope is described on the private ChatGPT for your company page, and we test work with illustrations separately on your material, in a test on 20 to 100 questions the team has already asked.

Worked example · Scenario

How we count the payback: answers from company documents

We run the same count for your documents in the free analysis.

€3,723

a month for finding answers to 800 questions in documents

Payback: 1 mo.

Our assumptions are 8 minutes to find an answer in documents or ask a colleague, and checking in 15% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer from documents, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

When an off-the-shelf tool does not fit, we build your own.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

Custom AI apps

When an off-the-shelf tool does not fit, we build your own.

We build an application with a language model for the work of your team: searching the company's knowledge, case panel or portal. We check the validity of your documents before launch, and the code stays with you.

See AI applications →
net per application, fixed price before contract
from €3,000
from signing the contract to acceptance
4–10 weeks
free prototype on your documents
€0

Questions

  • Does an AI knowledge base read photos and tables in manuals?

    It can, if preparing the sources keeps each photo linked to its caption and each value to its table heading. Tools such as the Layout model in Azure AI Document Intelligence extract text, tables and figures, but you check the correctness of the answers on your own manuals.

  • What if the manual does not let you tell the variant?

    The app says the document does not settle the question and points to the person responsible for the material. It does not guess a name from a similar paragraph.

  • How much does an AI knowledge base on manuals cost?

    At Syntalith an AI app on company documents costs from €3,000 net, typically up to €7,000. At 400 questions a month of 10 minutes each, the payback is 1.5 months.

  • When is a better manual enough?

    When employees use a few short instructions. A good table of contents, captions and a clear preview solve the problem more cheaply than an app, and they are worth improving whatever you decide about AI.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.