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AI in Polish companies by region, sector and size: GUS data for 2025

Short answer

According to GUS, Poland's statistics office, 17.8% of enterprises in Poland used AI technologies in 2026, twice as many as a year earlier. The latest data by voivodeship (region) cover 2025: Masovia had the highest share (12.5%) and Warmia-Masuria the lowest (5.1%), against a Polish average of 8.7%.

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Statistics

AI in Polish companies: GUS statistics 2026

17.8%

of enterprises in Poland use AI technologies according to GUS (2026), against 8.7% in 2025. GUS published the data by region for 2025.

Figures checked: 22 October 2026

AI in Polish companies in 2026

The GUS statistical release of 21 October 2026 gives 17.8% of enterprises in Poland using AI, against 8.7% in 2025. GUS is Poland's central statistical office. Technologies that generate images, sound or video are used by 9.9% of Polish companies, and technologies that generate text or speech by 9.7%.

Polish enterprises using AI by size, 2026

Share of enterprises with at least 10 employees.

Small (10–49 employees)13.7%
Medium (50–249 employees)30.3%
Large (250 or more employees)59.8%
Total17.8%

Źródło: GUS, Information society in Poland in 2026 (2026) ↗

The statistical release has no data by voivodeship or sector, so the breakdowns below come from the full publication for 2025.

AI in Polish companies by voivodeship (2025)

Poland has 16 voivodeships, its regions. GUS gives exact values for only the two extreme voivodeships, and a map with three ranges for the others. The table shows the range and the digital intensity indicator that GUS publishes for each voivodeship.

VoivodeshipCompanies with AI, GUS range 2025Very low digital intensityHighVery high
Poland8.7%38.7%23.1%6.3%
Masovia (Mazowieckie)12.5% (highest)31.6%27.6%11.4%
Pomerania (Pomorskie)10.0–12.5%37.2%25.9%5.1%
Lower Silesia (Dolnośląskie)10.0–12.5%37.0%24.2%5.7%
Lesser Poland (Małopolskie)7.5–9.9%37.6%26.0%6.5%
Silesia (Śląskie)7.5–9.9%38.4%22.9%4.9%
Greater Poland (Wielkopolskie)7.5–9.9%39.4%22.1%5.3%
Łódź (Łódzkie)7.5–9.9%43.3%20.7%5.4%
West Pomerania (Zachodniopomorskie)7.5–9.9%42.1%23.4%5.8%
Lubusz (Lubuskie)5.1–7.4%38.3%22.3%4.0%
Opole (Opolskie)5.1–7.4%43.5%24.3%2.9%
Subcarpathia (Podkarpackie)5.1–7.4%40.1%18.7%5.7%
Podlasie (Podlaskie)5.1–7.4%46.9%19.7%6.3%
Kuyavia-Pomerania (Kujawsko-pomorskie)5.1–7.4%45.9%18.3%3.6%
Lublin (Lubelskie)5.1–7.4%43.0%17.7%4.1%
Holy Cross (Świętokrzyskie)5.1–7.4%43.7%15.3%3.0%
Warmia-Masuria (Warmińsko-mazurskie)5.1% (lowest)43.3%16.1%4.2%

Source: GUS, „Information society in Poland in 2025”, published on 16 December 2025, the map of AI use and the chart of digital intensity. We read the ranges from the map, so the order of voivodeships within a range cannot be established. Masovia has the highest share of companies with AI and the highest share of companies with high or very high digital intensity (39.0%).

AI in Polish companies by sector (2025)

Section of activity20242025
Information and communication32.6%37.8%
Repair and maintenance of computers and communication equipment18.6%26.5%
Professional, scientific and technical activities14.4%23.2%
Electricity and energy supply8.4%13.0%
Administrative and support activities8.4%11.2%
Trade; repair of motor vehicles5.5%9.0%
Manufacturing5.1%7.8%
Water supply, sewerage and waste2.5%6.8%
Accommodation and food services2.4%5.4%
Real estate activities4.0%5.1%
Transport and storage2.5%3.4%
Construction2.0%2.6%
How to read the GUS data on AI
  • The survey covers companies with at least 10 employees
  • A company counts once, even when it uses several AI technologies
  • The data by voivodeship and sector cover 2025
  • The share of companies with AI does not say how many processes were covered, or with what effect

Professional, scientific and technical activities grew fastest, which includes law firms, accounting offices, consultancies and design offices: by 8.8 percentage points in one year. Read the regional differences together with the structure of the economy, because large companies and the information and communication sector use AI much more often, and their share differs between voivodeships.

What this means for a company

Where to start in a company that does not use AI yet
  • The team writes, analyses and answers customers

    team training on its own tasks

    from €1,150 a day

  • A repetitive process on documents and messages

    automation of one process

    from €3,000

  • You do not know which process to start with

    a free process review

    €0

The GUS data show how often companies report using AI, and do not measure the effect in a specific process. We count that effect in the free analysis from the volume of cases and the team's working time, and within 2 working days you receive a written summary with a price. Earlier data on the share of companies are covered in the article 5% of Polish companies use AI.

Worked example · Scenario

How we count the payback in one process

We run the same count for your company in the free analysis.

€5,817

a month for answering 2,000 customer emails

Payback: 0.6 mo.

5 minutes to read an email and write a reply and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 3,000 + 600 tokens per message with a draft reply, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

Start with the process that takes the most time each week.Book a free process review (30 min) →

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Mon.

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You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 21, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

AI implementation

Start with the process that takes the most time each week.

The engineer chooses one process with you and calculates how much it costs today. Then we build a free prototype on 20-100 cases that your team has already handled. We write down the goal and the fixed price in the contract.

See AI implementation →
analysis with an engineer and a free prototype
€0
team in ChatGPT or Claude, up to 10 people
from €1,150
automation, agent or application for one process
from €3,000

Questions

  • How many Polish companies use AI?

    According to GUS, 17.8% of enterprises in Poland used AI technologies in 2026, against 8.7% in 2025. Among large companies the share is 59.8%, among medium-sized ones 30.3% and among small ones 13.7%.

  • In which Polish region do companies use AI most often?

    According to GUS data for 2025, in Masovia (12.5%). Warmia-Masuria had the lowest share (5.1%). For the other voivodeships GUS gives ranges on a map.

  • Which sectors in Poland use AI most often?

    According to GUS for 2025: information and communication (37.8%), repair of computers and communication equipment (26.5%) and professional, scientific and technical activities (23.2%). Construction used it least (2.6%).

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OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
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