Blog · Published · Updated
Revisiting employee survey action plans
Short answer
An AI knowledge base lets a manager return to what was agreed after an employee survey: it puts the summary report next to the action plan and shows the source, without access to raw answers. At Syntalith an AI app on company documents costs from €3,000 net. At 120 manager questions a month with 30 minutes of searching each, it pays back in 1.7 months.
How we workDetails ↓
- 01Call30 minutes with an engineer, free
- 02PrototypeA working system on your process and data, free
- 03ImplementationTarget and fixed price in the contract; 50% at signing
- 04Acceptance50% once the agreed target is met
- net per application, fixed price before contract
- from €3,000
- from signing the contract to acceptance
- 4–10 weeks
- free prototype on your documents
- €0
We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓
Author: Syntalith · 3 min read
Statistics
AI knowledge bases: statistics 2026
1.7 mo.
payback of a €3,000 app at 120 manager questions a month: €2,094 of searching today, €316 with the app. Scenario.
48.8%
According to Eurostat (2025), 48.8% of EU enterprises that considered AI but did not use it named concerns about data protection and privacy.
52.5%
According to Eurostat (2025), 52.5% of EU enterprises that considered AI but did not use it named a lack of clarity about the legal consequences.
20.0%
According to Eurostat (2025), 20.0% of EU companies with at least 10 employees used AI.
Source: Eurostat, 20% of EU enterprises use AI technologies (2025) ↗
49%
According to the European Commission (2026), 49% of EU SMEs and mid-caps do not trust AI or automated systems for decisions about staff matters.
Source: European Commission, Flash Eurobarometer 578 (2026) ↗
Figures checked: 22 October 2026
Returning to an earlier commitment
A manager asks: „What did we agree after the last survey about passing information between shifts?”. The summary report describes how hard it is to find the current arrangements. The action plan provides a shared place for the shift handover summary and a person responsible for preparing it.
Summary reports
after HR review
The version suited to the readers, with the period and the surveyed group.
Action plans
with a named owner
Agreements that concern the manager's team.
Raw answers
outside the app
Personal data and HR's working analyses stay out of the sources.
A report called a „summary” still needs review: a quotation or a description of a small group can identify a specific person, and reading the report by AI does not make it anonymous. The choice of sources and access keep material out, because an instruction typed into a conversation blocks nothing. A difference between two surveys does not always describe a change of mood, because the questions or the participants may have changed, and HR explains such limits.
What a survey knowledge base costs and when it pays back
- Today
- 120 manager questions × 30 min = 60 h (€2,094)
- With the system, a person checks the output in 15% of the time
- €314
- Model, 1 call per case, Claude Sonnet 5.5
- €1.84
- Cost of one case
- €17.45 today, €2.63 with the system
- Saving
- €1,778 a month
Payback of €3,000
1.7 months
The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 6,000 input tokens and 500 output tokens per call at Anthropic's rates, converted at the ECB rate of 1.1205 USD per euro on 22 October 2026.
The model is a small item here. The result depends on the time that searching and asking around take today, and on how much of it is left for checking the answer.
Before we quote a build, we run a test on 20 to 100 questions the team has already asked: we compare the app's answer with what an employee found by hand and measure the time from the question to the source. The test takes 5 working days and costs €0.
The existing reporting tool may be enough
Qualtrics describes Text iQ for employee research as text analysis with topic tagging and dashboards, depending on permissions and the licence. If managers easily find the approved reports and actions, a new assistant adds little.
Reports and actions in one survey tool
dashboards in the current tool
no new app
Summaries and plans spread across folders
an AI app on approved material
from €3,000
Discuss preparation for a real team conversation
Start with a chosen set of material and one group of readers, with HR taking part in judging the answers and deciding who approves later additions. Tell us what a manager looks for before a meeting after a survey, and where you record the actions agreed with the team today. According to Eurostat (2025), 48.8% of EU enterprises that considered AI but did not use it named concerns about data protection and privacy, and with employee surveys the link to personal data is obvious. The scope is described on the private ChatGPT for your company page.
Worked example · Scenario
How we count the payback: answers from company documents
We run the same count for your documents in the free analysis.
€3,723
a month for finding answers to 800 questions in documents
Payback: 1 mo.
Our assumptions are 8 minutes to find an answer in documents or ask a colleague, and checking in 15% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer from documents, at the ECB rate of 1.1205 USD per euro on 22 October 2026.
See the full calculation →
