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AI Knowledge Base Without RAG: Which Route Fits?

Short answer

With a corpus below about 200,000 tokens, roughly 500 pages, first test the whole material in the model's context, and only then build search (RAG). That is Anthropic's advice. At 100 questions a day and a corpus of 150,000 tokens it costs about €589 a month without prompt caching and €41 with it. Document permissions need the full architecture at any size.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
net per application, fixed price before contract
from €3,000
from signing the contract to acceptance
4–10 weeks
free prototype on your documents
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

AI knowledge bases: statistics 2026

200,000

tokens, about 500 pages: below this threshold Anthropic advises putting the whole corpus into the model's context first, before building RAG.

Source: Anthropic, Contextual Retrieval (2024) ↗

Figures checked: 22 October 2026

The decision for a corpus of up to 200,000 tokens

In its Contextual Retrieval article, Anthropic says it plainly: if the knowledge base is smaller than about 200,000 tokens, about 500 pages, you can put the whole corpus into the model's context with no retrieval. That is a starting heuristic you check on your own documents. Permissions, how often documents change, the token cost and the result on the team's questions also decide.

The decision ladder: take the lowest rung that works
  • A few dozen documents, rare changes, one department

    tidy files and the search you already have

    €0

  • The corpus fits in the context, everyone sees everything

    the whole corpus in context with prompt caching

    the token cost

  • The corpus outgrows the context or the trial goes badly

    hybrid search with reranking

    from €3,000

  • Different roles see different documents

    RAG with permissions before the model

    €3,000–17,500

The last rung is the only one where the size of the corpus stops deciding. The risk decides, that a restricted document affects an answer for a person without access.

How much 200,000 tokens is for you

Languages such as Polish use more tokens than English, because tokenisers split their words into more pieces. Tables and price lists exported to text take many times more space than on screen, and scans add noise after reading.

Count your corpus in 30 minutes
  1. 01SampleTake 20 representative documents.
  2. 02CounterRun them through your vendor's token counter.
  3. 03AverageWork out the average per document.
  4. 04TotalMultiply by the number of documents in the catalogue.

What the whole corpus costs in every question

You pay the token cost for every question separately. Prompt caching changes the bill the most.

Scenario: 100 questions a day, a corpus of 150,000 tokens
Input tokens a day
100 × 150,000 = 15 million
Without caching, Sonnet 5.5 ($2 per million)
€589 a month
With caching ($0.10 per million on reads)
€41 a month

Difference

€548 a month

22 working days, no output tokens. A 1-hour cache, refreshed by the following questions, written once a day at $4 per million. Anthropic's rates for Claude Sonnet 5.5, converted at the ECB rate of 1.1205 USD per euro on 22 October 2026. The number of questions and the size of the corpus are the scenario's assumptions.

Why a long context is not enough for ever

Context windows grow, but quality does not grow with them. The NoLiMa study (ICML 2025) tested 13 models: at 32,000 tokens 11 of them fell below half of their short-context performance when the question and the information sought share no vocabulary. Even GPT-4o fell from 99.3% to 69.7%.

Permissions before the model

If different people see different documents, the permission filter has to work before the model, because an instruction such as "do not show HR documents" blocks nothing. The model gets only the fragments the person asking has access to. So even a wrong answer will not reveal the content of a restricted document. This requirement alone settles the architecture, even with a few dozen files. We test on the account of the person with the least access.

Our own knowledge base

Syntalith's operating knowledge lives as versioned Markdown in a repository. The service runs deterministic full-text search, and we have the semantic layer switched off today. With a few dozen files it would add variability with no gain. Do not copy this setup without checking, because your corpus looks different.

When we advise against a rollout

In the analysis you will hear "do not build" when
  • The corpus is small and stable, and everyone sees everything
  • The documents are in a state no search will rescue
  • The problem is one-off, for example 40 contracts once a quarter
  • Employees ask colleagues because the document does not exist and the decision is in someone's head

Gather 20 real questions from employees and check how many of them the search you already have can handle. Next to each question, write down the document that holds the answer. The same set will later serve to compare the full context with search. If the trial justifies a separate solution, the scope is described on the private ChatGPT for your company page.

Worked example · Scenario

How we count the payback: the team's questions to documents

In the free analysis we also work out whether you need RAG at all.

€3,723

a month for finding answers to 800 questions in documents

Payback: 1 mo.

Our assumptions are 8 minutes to find an answer in documents or ask a colleague, and checking in 15% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer from documents, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

When an off-the-shelf tool does not fit, we build your own.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

Custom AI apps

When an off-the-shelf tool does not fit, we build your own.

We build an application with a language model for the work of your team: searching the company's knowledge, case panel or portal. We check the validity of your documents before launch, and the code stays with you.

See AI applications →
net per application, fixed price before contract
from €3,000
from signing the contract to acceptance
4–10 weeks
free prototype on your documents
€0

Questions

  • When do you not need RAG?

    When the corpus fits in about 200,000 tokens, everyone sees every document, and a trial on 20 real questions with the whole corpus in context gives good answers. Then you can put search off.

  • What does the whole corpus in the model's context cost?

    At 100 questions a day and a corpus of 150,000 tokens on Claude Sonnet 5.5, about €589 a month without prompt caching and about €41 with it, counting 22 working days. Caching changes the bill more than tenfold.

  • Will a long context replace search?

    Not always. In the NoLiMa study, at 32,000 tokens 11 of 13 models fell below half of their short-context performance when the question and the answer share no vocabulary. That is why you have to measure the result on your own questions.

  • When is RAG needed even with a small corpus?

    When different roles see different documents. Permissions have to be enforced before the model, so an HR document cannot affect an answer for a salesperson, whatever the size of the base.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.