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The project is delivered. What still needs closing?

Short answer

Project closure automation for a services firm lists what is left after delivery: the client's sign-off, work entries missing from the invoice and tasks without an owner. The manager sees the list with the person in charge of each item, and decisions on sign-off and invoicing stay with people. At Syntalith the automation costs from €3,000 net, and at 60 projects to close a month of 60 minutes each it pays back in 2.1 months.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
net for the automation of one process, build paid once
from €3,000
from signing the contract to acceptance
2–6 weeks
free prototype on your cases
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

Services firms and AI: statistics 2026

2.1 mo.

payback of a €3,000 automation at 60 projects to close a month: €2,094 of work today, €631 with checking and the model. Scenario.

Figures checked: 22 October 2026

Two open items after the final delivery

A services firm has sent the client its final report. As agreed in the project, the manager is waiting for sign-off, and the client has only replied „thank you, we will review it”. Meanwhile the person preparing the invoice asks about a work entry from last week that is missing from the draft invoice. The next engagement is starting in the calendar, and questions about the previous one keep coming back in messages.

A summary shows the manager both items and the person in charge of each. For the sign-off, it shows which report was sent and that confirmation is still missing, with a link to the correspondence. The person in billing compares the approved work entry with the lines of the draft invoice and explains the omission. A draft invoice does not confirm that the client has accepted the result.

The project closure list
  • Deliverables handed to the client and their confirmations
  • Approved work entries compared with the invoice lines
  • The invoicing terms agreed for the project
  • The person in charge of every open item

AI can find the passage about sign-off in a long email thread. The employee opens that message and judges for themselves whether it is a confirmation.

What project closure automation costs and when it pays back

Scenario: 60 projects to close a month
Today
60 projects to close × 60 min = 60 h (€2,094)
With the system, a person checks the output in 30% of the time
€628
Model, 2 calls per case, Claude Sonnet 5.5
€2.98
Cost of one case
€34.90 today, €10.52 with the system
Saving
€1,463 a month

Payback of €3,000

2.1 months

The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 10,000 input tokens and 800 output tokens per call at Anthropic's rates, converted at the ECB rate of 1.1205 USD per euro on 22 October 2026.

The count covers the work around a case: searching, reading, writing and passing things on. What stays is the time to check the result, 30% of today's work in this scenario. Before the quote we measure both times on 20 to 100 cases the team has already handled, in a free test that takes 5 working days.

The most expensive items are the work entry that never reached the invoice and the sign-off nobody closed before the next engagement. In the trial we therefore count the hours of work found after a project was closed and the days from delivery to invoice.

When a shared list is enough

If the firm runs few projects, a list of items to close in the current project tool is enough, with a link to the document next to each item. Automation makes sense when the open items regularly have to be found in several systems: projects, time tracking, invoicing and email. When the biggest problem is invoices from contractors, the post about reconciling subcontractor work is closer to your case.

What to choose for project closure
  • A few projects a month, one tool

    a closure list in the project tool

    no build

  • Work entries and invoices in one system

    a report of differences in that system

    configuration

  • Several systems, dozens of projects

    an automated closure list with an owner for each item

    from €3,000

Start with a project your team recently closed

The first scope covers one type of project. Start the conversation with the last engagement the team had to return to after delivery. We build this kind of system as part of our AI automations. For the free analysis, a description of one case from the last few weeks and the tools it went through is enough. You do not need to send confidential documents, and you get a written plan within 2 working days.

Worked example · Scenario

How we count the payback: AI in a services firm

We run the same count for your projects in the free analysis.

€4,363

a month for handling 1,500 job emails

Payback: 0.8 mo.

5 minutes to read an email and reply and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 3,000 + 600 tokens per message with a draft reply, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

This process can go on its own. You will check this on your cases before you pay.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

AI automations

This process can go on its own. You will check this on your cases before you pay.

The system takes over repetitive work from emails, documents and spreadsheets, and hands over uncertain matters to a human. A prototype for 20-100 cases that your team has already handled costs €0. You pay the other half of the price when the system reaches your goal.

See AI automations →
net for the automation of one process, build paid once
from €3,000
from signing the contract to acceptance
2–6 weeks
free prototype on your cases
€0

Questions

  • What is left to do after a project is delivered?

    Usually the client's sign-off, a comparison of work entries with the invoice, and tasks without an owner. The closure list shows them with links to the sources.

  • Does a draft invoice mean the client has accepted the work?

    No. The invoice and the sign-off are separate matters. The client confirms acceptance as agreed in the project, and someone in billing approves the invoice.

  • How much does this automation cost?

    At Syntalith from €3,000 net. At 60 projects to close a month of 60 minutes each, the payback is 2.1 months. We agree integrations and maintenance before the quote, and the model costs about €3 a month.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.