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Company Brain access after a role change

Short answer

After a change of department, an AI knowledge base must answer according to the employee's current permissions, also in an old conversation thread. The review covers the assistant's sources, the chat history and summaries saved outside the conversation. An AI application on company documents costs from €3,000 net at Syntalith. At 150 role changes a month and 20 minutes of checking each, it pays back in 2.0 months.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
net per application, fixed price before contract
from €3,000
from signing the contract to acceptance
4–10 weeks
free prototype on your documents
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

Access to company AI: statistics 2026

2.0 mo.

payback of €3,000 at 150 role changes a month: €1,745 of work today, €264 with checking and the model. Scenario.

Figures checked: 22 October 2026

An old conversation does not mean old permissions

An employee moves from purchasing to another department. She keeps her company account and her conversations with the assistant, but loses access to the negotiated supplier terms. Some time later she opens an old chat in which the assistant compiled those terms, and writes: „Add the information from the latest agreements to the table”. The new question should respect her current permissions.

The review after a role change
  • The assistant's sources according to current permissions
  • The chat history: who may open and use it
  • Summaries saved in team spaces
  • A trial on the account after the change, with no pricing of leak risk

The company can keep an old conversation as a record of work and at the same time limit who can reach it. The owner of the information decides who may open it later. Removing permissions in the application will not delete a copy downloaded earlier to a computer, or the knowledge the employee already has, but new answers rely only on content available today.

What it costs and when it pays back

Scenario: 150 role changes a month
Today
150 role changes × 20 min = 50 h (€1,745)
With the system, a person checks the result in 15% of the time
€262
Model, 1 call per case, Claude Sonnet 5.5
€2
Cost of one case
€11.63 today, €1.76 with the system
Saving
€1,481 a month

Payback of €3,000

2.0 months

The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 6,000 input tokens and 500 output tokens per call at Anthropic's rates, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

The model is a small item here. The result depends on the time that searching and asking around take today, and on how much of it remains for checking the answer. The scenario counts the administrator's time to review sources and history after each role change. We do not price the risk of a leak, because it depends on the kind of information.

Before we price the build, we run a test on 20 to 100 questions the team has already asked: we compare the application's answer with what the employee found by hand, and we count the time from the question to the source. The test takes 5 working days and costs €0.

First check your current tool

Microsoft describes for Microsoft 365 Copilot how it uses organisational data the user has access to and how activity is stored. If your current platform ties access to the account and lets you manage history, the work comes down to setting rules for job changes. Consider an integration or a change of application when permissions change in one system and the assistant reads them from another.

Rules, a review or a new application
  • The platform inherits permissions from the account

    rules for job changes

    no build

  • Chat history with no access rules

    a review of history and summaries

    part of maintenance

  • Permissions in a different system from the assistant

    integrating permissions with the application

    from €3,000

Where to start

The first step is a trial on a few accounts after a role change: the sources, an old chat and saved summaries. The administrator and the owner of the information decide what stays available.

For the first call, one question that keeps coming back to colleagues and where the team looks for the answer are enough. You do not need to send confidential documents, and you receive the written plan within 2 working days.

Worked example · Scenario

How we count the payback: answers from company documents

We run the same count for your documents in the free review.

€3,723

a month for finding answers to 800 questions in documents

Payback: 1 mo.

Our assumptions are 8 minutes to find an answer in documents or ask a colleague, and checking in 15% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer from documents, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

When an off-the-shelf tool does not fit, we build your own.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

Custom AI apps

When an off-the-shelf tool does not fit, we build your own.

We build an application with a language model for the work of your team: searching the company's knowledge, case panel or portal. We check the validity of your documents before launch, and the code stays with you.

See AI applications →
net per application, fixed price before contract
from €3,000
from signing the contract to acceptance
4–10 weeks
free prototype on your documents
€0

Questions

  • Does the AI assistant remember an employee's old permissions?

    It should not. It bases new answers only on content the person can access today, also in an old thread. The chat history and saved summaries need a separate review.

  • What happens to the chat history after a change of department?

    The owner of the information decides who may open it. The company can keep it as a record of work and limit the access of the person who changed department.

  • How much does such an AI knowledge base cost?

    At Syntalith, an AI application on documents costs from €3,000 net, typically up to €7,000. At 150 role changes a month and 20 minutes each, the payback is 2.0 months. We price maintenance individually.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.