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Company Brain for Polish and English teams
Short answer
An AI knowledge base for a team working in Polish and English answers in the language of the question, but from the document the process owner has named as current, and it says when a translation is not yet approved. An AI application on company documents costs from €3,000 net at Syntalith. At 300 questions in two languages a month and 12 minutes of searching each, it pays back in 1.7 months.
How we workDetails ↓
- 01Call30 minutes with an engineer, free
- 02PrototypeA working system on your process and data, free
- 03ImplementationTarget and fixed price in the contract; 50% at signing
- 04Acceptance50% once the agreed target is met
- net per application, fixed price before contract
- from €3,000
- from signing the contract to acceptance
- 4–10 weeks
- free prototype on your documents
- €0
We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓
Author: Syntalith · 3 min read
Statistics
Bilingual company knowledge and AI: statistics 2026
1.7 mo.
payback of €3,000 at 300 questions in two languages a month: €2,094 of work today, €319 with checking and the model. Scenario.
49%
According to Anthropic (2024), combining contextual embeddings with BM25 search cut failed retrievals by 49%, and by 67% with reranking.
48%
According to the European Commission (2026), 48% of small and medium-sized companies in the EU name a lack of expertise as a barrier to AI.
Source: European Commission, Flash Eurobarometer 578 (2026) ↗
20.0%
According to Eurostat (2025), 20.0% of EU companies with at least 10 employees used AI.
Source: Eurostat, 20% of EU enterprises use AI technologies (2025) ↗
15%
According to Brynjolfsson, Li and Raymond (2025), customer support agents with AI help resolved 15% more issues an hour on average, in a study of 5,172 people.
Source: Brynjolfsson, Li and Raymond, The Quarterly Journal of Economics (2025) ↗
Figures checked: 22 October 2026
A question in English, the current instruction in Polish
A company changed how it handles requests for exceptions to standard terms. The process owner approved a Polish instruction that names the new team, while the old English page still sends cases to the general queue. An employee uses the English page and passes the case to a team that no longer deals with it, and the client waits.
The document named by the owner
applies
Approval decides, whatever the language.
An older translation
history
It may describe earlier agreements.
Team names
glossary
The same as in the company directory, also in an English answer.
In one company the basis for work may be a Polish instruction, in another an English one. The person responsible for the area names the material that describes current work. A shared glossary of names lets an employee recognise a team by its name in the directory, even when the rest of the sentence is translated.
What it costs and when it pays back
- Today
- 300 questions in two languages × 12 min = 60 h (€2,094)
- With the system, a person checks the result in 15% of the time
- €314
- Model, 1 call per case, Claude Sonnet 5.5
- €5
- Cost of one case
- €6.98 today, €1.06 with the system
- Saving
- €1,775 a month
Payback of €3,000
1.7 months
The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 6,000 input tokens and 500 output tokens per call at Anthropic's rates, at the ECB rate of 1.1205 USD per euro on 22 October 2026.
The model is a small item here. The result depends on the time that searching and asking around take today, and on how much of it remains for checking the answer. A mistake here costs more than the search: the case goes to the wrong team and the client waits. In the trial we count such redirections separately.
Before we price the build, we run a test on 20 to 100 questions the team has already asked: we compare the application's answer with what the employee found by hand, and we count the time from the question to the source. The test takes 5 working days and costs €0.
When tidying up the pages is enough
If there are few instructions and the team keeps both languages up to date, a shared library with links is enough. Microsoft describes multilingual SharePoint pages with translations linked to the source page. An assistant makes sense when employees regularly ask colleagues about instructions in the other language, or use different names for the same process.
Few instructions, both languages current
a shared library with links
no application
Translations fall behind
multilingual pages linked to the source
configuration
Questions in both languages across many documents
an assistant with the current source
from €3,000
Where to start
The first scope is the questions that come back in both languages, and the process owner's answers. Fluent English is not enough to judge the result: what counts is whether the employee reaches the right team.
For the first call, one question that keeps coming back to colleagues and where the team looks for the answer are enough. You do not need to send confidential documents, and you receive the written plan within 2 working days.
Worked example · Scenario
How we count the payback: answers from company documents
We run the same count for your documents in the free review.
€3,723
a month for finding answers to 800 questions in documents
Payback: 1 mo.
Our assumptions are 8 minutes to find an answer in documents or ask a colleague, and checking in 15% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer from documents, at the ECB rate of 1.1205 USD per euro on 22 October 2026.
See the full calculation →
