AI agents for following up on document review comments

The revised manual is waiting to be read

During a review of an operating manual, the client asked for a chapter on returns. The author put the revised file in the folder, noted on the task that the chapter had been added and marked the task as done. The project manager still needs the client's answer on this version. The agent gathers the comment from the correspondence, the author's reply and a link to the revised file, and prepares a draft:

In response to the comment about the missing description of returns, the author sent a revised manual and said this chapter has been added. Please review this version and tell us whether the description meets your comment or needs further changes.

The manager checks the draft and attaches the file. The recipient gets a specific passage to assess and the reason for coming back to the manual.

What it costs and when it pays back

The count covers the work around a case: searching, reading, writing and passing things on. What remains is the time to check the output, 25% of today's work in the scenario. Before the quote we measure both times on 20 to 100 cases the team has already handled, in a €0 test that takes 5 working days.

The easiest thing to lose is the link between an answer and a file: an „all good” email may concern the previous version or another passage. A new manager taking over the project sees at once which comments need action and to whom they were passed.

When an approval task is enough

If the comments, the revised file and the client's answer fit in one tool, use its approval workflow: Asana describes approval tasks, where the reviewer approves, asks for changes or rejects. Assigning a task to a reviewer does not, however, limit completing it to that person. The agent is more useful when the manager rebuilds the links between emails, tasks and folders. The article on acceptance certificate workflows covers passing a signed certificate on to billing.

Where to start

The first project covers one type of documentation. On a finished case, the manager judges whether the prepared material would have let them go straight to the right reviewer. AI for managers and boards describes the decision package. We build this as part of AI agents. For the free process review, a description of one case from recent weeks and the tools it ran through is enough. You do not need to send confidential documents, and you get a written plan within 2 working days.