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Is your company's archive ready for fine-tuning?

Short answer

Readiness for fine-tuning depends on whether the examples show the work the model should do, with the information it will receive. The size of the archive does not settle it. First check what a clear instruction with sources achieves. At 1,500 answers a month, a clear instruction with sources cuts errors from 20% to 10% and fine-tuning to 5%, which together saves 30 hours of corrections, or €1,047 a month.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
model on your server or in the cloud in the EU
quoted after the review
same work in application with EU cloud model
from €3,000
task, data and equipment analysis
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

Fine-tuning and data: statistics 2026

30 h

fewer corrections a month at 1,500 answers: a clear instruction with sources cuts errors from 20% to 10%, fine-tuning to 5%, at 8 min per correction. Scenario.

Figures checked: 22 October 2026

A correct note with no visible basis

A company wants to prepare notes on the state of its projects. The archive holds a polished update: „Integration work completed, documentation awaiting review.” The author used the task changes and team messages of the time, but those materials were not saved with the note. A model trained on such an example receives an answer with no basis and learns to write confident sentences without a source.

A person who knows the project can help establish whether the information available to the author at that moment can be recovered, because today's state of the tasks does not recreate that situation. If the basis cannot be confirmed, the example needs completing or stays out of the set. Experts also differ in their judgements, so part of the preparation is agreeing what the model should reproduce.

Reviewing the archive before fine-tuning
  1. 01Taskediting, classification or data extraction
  2. 02Basiswhether the example holds the information the model will receive
  3. 03Judgementwhether experts agree on the correct answer
  4. 04Coveragewhether the examples show important situations and exceptions
  5. 05Testa separate set not used for training

How much a simpler change gives, and how much training adds

Scenario: 1,500 answers a month
Today: 20% errors × 1,500 × 8 min
40.0 h (€1,396)
After a change without training (a clear instruction with sources): 10%
20.0 h (€698)
After fine-tuning: 5%
10.0 h (€349)
The simpler change gives 20 h, fine-tuning adds another 10 h (€349) a month

Compare fine-tuning with the cost of examples, training and re-evaluation

The error shares and the time per correction are the scenario's assumptions, which we measure on the client's cases not used for training. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat.

In this count a clear instruction with sources gives most of the effect for a fraction of the cost. Training makes sense at a larger scale or when the remaining errors are expensive. We count today's error rate on a sample of the archive assessed by experts, before anyone starts training a model.

A comparison before deciding to train
  • Evaluation cases kept apart from the training examples
  • The same set for the current model, the simpler change and the adapted model
  • Correct answers prepared by the people who correct the results today
  • Errors counted separately for each type of mistake
  • A plan to re-evaluate after a change of the base model or the process

The set of training examples has to be maintained: when the process, the naming or the base model changes, the evaluation is repeated on the same test set. We include that cost in the quote together with the training itself.

First check what a ready-made model cannot do

Fine-tuning means further training of an existing model on examples of the expected behaviour. A clear instruction and the right information are often enough for a good result. OpenAI's fine-tuning best practices stress correct and representative examples, consistent judgements and the presence of the information needed for the answer. No single number of records settles readiness for every project. When product data change often, consider RAG, as described in the article on fine-tuning or RAG for changing data.

Instruction, RAG or fine-tuning
  • A ready-made model errs for lack of information

    an instruction with sources

    no training

  • The information changes often

    search in documents (RAG)

    an app from €3,000

  • A fixed style or format, recurring errors

    fine-tuning on checked examples

    priced after a review

Where to start

The first scope is a limited review of the archive with a person who can confirm whether the examples are correct. For the call, describe the task and the kind of examples kept, without sending the whole archive. We adapt models as part of private LLMs, and we build the app where an employee sees the result next to the source as part of AI apps. For the free analysis, a few examples of an error that keeps coming back and a note on who corrects it today are enough.

Worked example · Scenario

How we count the payback: an adapted model

We run the same count for your team in the free analysis.

€4,188

a month for the work on 600 questions

EU cloud version payback: 0.8 mo.

Our assumptions are 12 minutes to find an answer in the documentation, and checking in 15% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer in the EU cloud version, at the ECB rate of 1.1205 USD per euro on 22 October 2026. We count the payback for an app with a model in the EU cloud (from €3,000 net). We price the model on your server after a call, and the cost of people's work stays the same.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

A model on your server or in the cloud in the EU, proven on your tasks.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

Private AI models

A model on your server or in the cloud in the EU, proven on your tasks.

We select the model and equipment for the task, run it and measure the quality using your examples before you buy anything. The data stays in the company or in the cloud in the EU. We price implementation, hardware or hosting and support separately after analysis.

View private AI models →
model on your server or in the cloud in the EU
quoted after the review
same work in application with EU cloud model
from €3,000
task, data and equipment analysis
€0

Questions

  • How many examples does fine-tuning need?

    There is no single number. What counts is whether the examples show the important situations and correct answers with the information the model will receive, and whether a separate set is kept for evaluation.

  • Is an archive of employees' answers suitable for training a model?

    Only the part where the basis of the answer was kept and where experts agree the answer is correct. Examples without a basis teach the model to write confident sentences with no source.

  • How much does fine-tuning a model cost?

    At Syntalith an AI app costs from €3,000 net, and we price adapting a model after comparing it with a simpler change on cases the model has not seen. In the scenario, fine-tuning adds 10 hours a month on top of what a clear instruction with sources achieves.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.