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Does your AI need construction terminology training?

Short answer

A construction firm usually does not need to train a model further for AI to understand abbreviations in site notes, such as „TBC”. A glossary of abbreviations and the project context work first, and fine-tuning makes sense when the same mistakes come back despite them. At 600 notes a month, a fall in wrong categories from 12% to 2% saves 6 hours of corrections, or €209.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
model on your server or in the cloud in the EU
quoted after the review
same work in application with EU cloud model
from €3,000
task, data and equipment analysis
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

AI in construction: statistics 2026

6 h

fewer corrections a month at 600 site notes: a glossary cuts errors from 12% to 5%, adapting the model to 2%, at 6 minutes per correction. Scenario.

Figures checked: 22 October 2026

How an open question becomes completed work

A site office employee writes: „TBC: scope of work at the entrance. Question sent to the subcontractor, waiting for a reply”. „TBC” means „to be clarified”. AI files the case under „completed” and summarises it as „The scope of work at the entrance has been clarified”. Someone who knows the notes sees the error at once, because sending a question does not close the case. They have to go back to the note and correct the report before the project manager relies on it.

One such correction takes a few minutes. At several hundred notes a month, checking a finished summary starts to take longer than preparing it by hand. So the first question is: where does the mistake come from.

Where an error arises and what fixes it
  • An abbreviation used the same way across the company

    a glossary of abbreviations added to the prompt

    no training

  • An abbreviation each project reads differently

    the project context with the note

    no training

  • Distorted text from a photo of a sheet

    better reading and a comparison with the original

    no training

  • The same error comes back despite the glossary and context

    adapting the model on examples

    fine-tuning

What to fix before fine-tuning

A glossary is enough when staff use their markings consistently. With very regular notes a plain rule is enough: a note starting with „TBC” never goes into the completed category. Not every note needs free interpretation by a language model.

When two teams use the same letters differently, the model needs to know which project the text concerns. Training one shared meaning would then lock in the error for the second team. Check the reading of photos and documents separately: if the sheet says „not closed” and AI receives only „closed”, the problem arose before the sentence was interpreted, and no training will fix it.

What fine-tuning for construction terminology can teach

Fine-tuning teaches the model a recurring distinction, for example a case waiting for a reply against a closed one, also when note authors use different words. Google describes tuning models on labelled examples and recommends refining the prompt first. Training does not replace access to current records: a model trained to read „waiting for a reply” still needs the next message to know that the reply has arrived.

Scenario: 600 site notes a month
Today: 12% wrong categories × 600 × 6 min
7.2 h (€251)
With a glossary and context: 5% × 600 × 6 min
3 h (€105)
After adapting the model: 2% × 600 × 6 min
1.2 h (€42)
The glossary saves 4.2 h, fine-tuning adds 1.8 h (€63) a month

Compare fine-tuning with the cost of examples, training and a new evaluation

The error shares and the correction time are the scenario's assumptions, which we measure on the client's notes. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat.

In this scenario, the glossary gives most of the effect for a fraction of the cost. Fine-tuning adds 1.8 hours a month, which justifies training only at a larger scale or when errors are expensive for the project, for example when a missed question to a subcontractor delays acceptance.

Will the improvement matter to the office?

A trial before deciding on training
  • 50 to 100 notes that someone corrects by hand today, with the correct category
  • Notes from another project that were left out of adaptation
  • The result without a glossary, with a glossary and after adaptation, on the same set
  • A separate list of cases that cannot be settled without asking the author

Give the assessment to someone who knows the language of the notes and uses the reports. A nicer-written report with the same category error saves them no time. Also decide who updates the glossary after rollout when a new abbreviation appears, because that affects the cost of upkeep. A similar problem with fixed categories is covered in the post about fine-tuning for service ticket classification.

We build an app on site notes as part of our AI apps, from €3,000 net, and model adaptation as part of our private LLMs. For the free analysis, a description of the report built from the notes and of the mistake that comes back most often is enough.

Worked example · Scenario

How we count the payback: AI in a site office

We run the same count for your notes and reports in the free analysis.

€3,490

a month for quoting 50 enquiries by hand

Payback: 1 mo.

2 hours to quote an enquiry with a bill of quantities and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: reading the enquiry in our quoting system (about €0.0008) plus pricing the lines (Claude Sonnet 5.5, about 4,000 + 1,500 tokens), at the ECB rate of 1.1205 USD per euro on 22 October 2026. The extra margin is a scenario: we assume 1 in 100 enquiries quoted before the deadline ends in an order that a slow reply loses today, with a margin of €3,442. In the review we count it on your sales process.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

A model on your server or in the cloud in the EU, proven on your tasks.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

Private AI models

A model on your server or in the cloud in the EU, proven on your tasks.

We select the model and equipment for the task, run it and measure the quality using your examples before you buy anything. The data stays in the company or in the cloud in the EU. We price implementation, hardware or hosting and support separately after analysis.

View private AI models →
model on your server or in the cloud in the EU
quoted after the review
same work in application with EU cloud model
from €3,000
task, data and equipment analysis
€0

Questions

  • Does AI need training in a construction firm's language?

    Usually not at first. A glossary of company abbreviations and the project context remove most mistakes. Consider fine-tuning when the same kind of error keeps coming back in different teams' notes despite the glossary.

  • What is fine-tuning?

    Further training of an existing model on examples with a correct answer. An employee gives the note's category and a correct summary, and the model learns the team's recurring way of writing.

  • How much does a glossary give, and how much fine-tuning?

    In the scenario of 600 notes, a glossary cuts errors from 12% to 5%, from 7.2 to 3 hours of corrections. Adapting the model brings it down to 2%, or 1.2 hours. You measure each threshold on your own notes.

  • How much does an app for site notes cost?

    At Syntalith an AI app on company documents costs from €3,000 net. We price model adaptation separately, after comparing it with the glossary on notes the model has not seen.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.