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Copilot for business: the price and the full budget

Short answer

On Microsoft's US site, Copilot Business costs $21 per user a month with an annual commitment, and until 31 December 2026 $18 in the first year on the current offer. The licence pays back when a person saves 0.5 hours a month. Add to the budget the base Microsoft 365 subscription, preparing the data and training from €1,150 net a day.

net per day of closed training for the team
from €1,150
people in one training group
up to 15
after this time, we measure the effect on the same tasks
30 days

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 2 min read

Example: the morning request inbox
Agent · ready

Statistics

Copilot and AI in companies: statistics 2026

0.5 h

a month per person is all you need to save for a $21 Copilot Business licence to pay back, at €34.90 an hour. Scenario.

Figures checked: 22 October 2026

What Microsoft's price pages show

On the Polish Microsoft 365 Copilot page, read on 9 October 2026, the business add-on had a regular and an offer price with annual payment, before VAT. On the US Microsoft 365 plan pages, checked on 15 October 2026, the Copilot Business offer runs from 1 July to 31 December 2026, needs an annual commitment and lowers the price only in the first year.

Copilot Business, USD per user a month

Annual commitment, US Microsoft site, 15 October 2026. Confirm the price for your account in the admin centre.

Regular price$21
Offer in the first year$18

Źródło: Microsoft, Microsoft 365 plans (2026) ↗

The Copilot Chat page gave a different end date for the offer, so confirm the price in the admin centre before you order.

How to count Copilot for a team without mixing up periods

Scenario: 20 users with the Copilot Business add-on
Licences
20 × $21 = $420 (€375) a month
A year, with a 12-month commitment
€4,498
Break-even per person
$21 ÷ 1.1205 ÷ €34.90 = 0.5 h a month

The licences pay back when each person saves over 0.5 h a month

€34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Converted at the ECB rate of 1.1205 USD per euro on 22 October 2026. Price without the base Microsoft 365 subscription and without VAT.

The threshold looks low, but it applies to every person with a licence. If half the team does not use Copilot, the other half has to save twice as much for the licences to pay back. That is why we start with a group whose tasks fit the tool: email, meetings, spreadsheets and documents in Microsoft 365. A monthly display of the price does not mean you can cancel every month. In the count, mark whether the rate includes VAT and when the discount ends. If the company already has a qualifying subscription, the cost of the add-on is what counts. When buying from scratch, count the whole package.

What to add to the licence

ItemWhat to settle
LicencesThe product, the number of accounts, the period and the renewal
PreparationAccess to materials and the environment settings
Learning to workThe tasks the team practises on
SupportThe owner of the accounts, the materials and users' questions

Assigning licences alone will not make users find the current document or judge the answer. Copilot uses the files the user has access to, so permissions in SharePoint that are too wide come to light in the first week. According to the European Commission (2026), 49% of EU SMEs and mid-caps name legal uncertainty as a barrier to AI.

When the cost of Copilot can grow

Items outside the price of the add-on
  • Extra usage and agents billed separately
  • Integrations with systems outside Microsoft 365
  • The administrator's work on permissions and labels
  • Training and timing of tasks
  • The end of the offer after the first year

Before you buy licences for the whole company, pick a group with known tasks and measure the time to a correct result. After 30 days you can see who really uses it. The Microsoft 365 Copilot rollout covers permissions, data settings and training. Team training alone costs from €1,150 net a day, and you buy licences from Microsoft. The FinOps unit economics practice helps you count the unit cost.

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

Practice this on your team’s own tasks.Book a free process review (30 min) →

„I already use AI.”

Your people too. Just no rules.

From our conversations with companies

5 na 10 employees paste sensitive data into private AI accounts: contracts, invoices, customer data.

In ESET survey (2026)

1 na 10 admits this in the survey.

Customer data pasted into a private AI account without an data processing agreement is a violation of the GDPR.

Don't worry, we won't tell anyone :)

What do we see in companies that "already use"

  • Only ChatGPT or Claude accounts, without plugins, skills, integrations and MCP servers with company tools.
  • Company programs are not connected to AI. People still click through systems and Excel, and enter chat data manually.
  • Lack of company standards: everyone writes instructions in their own way, no one shares what works.
  • No rules for personal data, GDPR and company secrets.
  • No limits and no visibility: no one knows who uses AI, how much and for what.

62% Polish employees use AI at work · 27% companies have written rules for working with AI.

Source: ESET and DAGMA, Cyberportrait of Polish business 2026 (March 2026, 1,026 people) ↗

ChatGPT or Claude space review

Accounts, permissions, rules for working with data and 5 tasks set for the team. 1 day.

€450 net

ChatGPT rollout →Claude rollout →

Company accounts, rules of working with data and team training in 2 weeks, from €1,150 net.View implementation for the team →

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

AI training for teams

Practice this on your team’s own tasks.

Closed training is conducted by engineers who implement AI systems themselves. We arrange the program according to the participants' roles and tools, and we measure the time of the same tasks before the training and after 30 days.

See AI training →
net per day of closed training for the team
from €1,150
people in one training group
up to 15
after this time, we measure the effect on the same tasks
30 days

Questions

  • How much does Copilot for a company cost?

    On the US Microsoft 365 plan pages checked on 15 October 2026, the Copilot Business add-on costs $21 per user a month, and on the offer from 1 July to 31 December 2026 $18 in the first year with an annual commitment. Check the price for your country on Microsoft's site.

  • Does Copilot need Microsoft 365?

    The add-on needs a qualifying base subscription. If the company has one, the cost of the add-on is what counts in the decision. When buying from scratch, count the whole package, without adding the Microsoft 365 licence twice.

  • When does Copilot pay off?

    At $21 and €34.90 an hour, the licence pays back when a person saves 0.5 hours a month. Check this by timing tasks in a pilot group before buying for the whole company.

  • How much does a Copilot rollout with Syntalith cost?

    Team training costs from €1,150 net a day, and preparing permissions, data settings and training is described on the Microsoft 365 Copilot rollout page. You buy licences from Microsoft.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
You buy accounts directly from OpenAI or Anthropic and receive an invoice from them. We do not add anything to the license.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.