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Training a model from scratch or adapting an existing one

Short answer

For most companies “our own model” means running an existing model in a chosen environment or adjusting how it answers, which adaptation provides. Training from scratch makes sense when you need full control over the training data and the model's development, with a budget and a team for years.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
model on your server or in the cloud in the EU
quoted after the review
same work in application with EU cloud model
from €3,000
task, data and equipment analysis
€0

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 4 min read

Example: the morning request inbox
Agent · ready

Statistics

Custom models: statistics 2026

1.5 mo.

payback of €3,000 at 500 cases a month: €2,908 of work today, €877 with checking and the model. Scenario.

Figures checked: 22 October 2026

What “our own model” means
  • A model in a chosen environment

    an existing model on your own server

    from €3,000 plus the server

  • Your own way of answering

    adaptation on the company's examples

    priced after the comparison

  • Full control over training and development

    training from scratch

    a budget and a team for years

What should belong to the company

In a hypothetical company, an app helps employees prepare descriptions of finished projects. The director wants to be able to develop it independently of any one supplier. That goal needs access to the app's code, the documentation and knowledge of its dependencies. It does not yet settle how the language model was created.

If the problem is where it runs, the team can assess a model that can be run independently under the terms of its licence. If the answers have to follow the company's way of describing a project, start with instructions and checked examples. When current facts about the project are needed, the app has to receive the right information.

Each of these options gives a different scope of control. Access to the model's files alone does not mean the company has a team able to maintain it, assess new versions and fix problems after the environment changes. These duties should have an owner already in the option of cooperation you are considering.

What training a model from scratch changes

Fine-tuning takes a model that has already been trained and trains it further on examples related to the task. Training a language model from scratch also covers building its basic skills from the training material. It is a much wider undertaking than adjusting the style of project descriptions.

The Hugging Face course explains that training from the start can make sense with a large body of material very different from the data of existing models, and needs far more compute than fine-tuning. This is a general distinction for language models; the choice for a company needs an assessment of its task.

The decision also has to include the work after the first launch. Who will find the model's weaknesses, assess changes and prepare the next versions? Does the company want to keep such a capability, or does it mainly need a working app for a specific task? The answers shape the scope of the order much longer than the initial training does.

What should remain after assessing the options?

Ask for a record of the task, the base model, the data version and the comparison criteria. In a fictional example, the problem is missing information in project descriptions. If the missing facts never reached the input, training does not fix how the material is passed on. Check a fuller source first.

The report should also keep the results that argue against training. If adaptation is justified, settle who supplies the correct examples and who keeps the assessment going after the process changes. Running ready weights on their own follows a separate path, described in the first trial of a local model.

When adapting an existing model is worth a feasibility assessment

For project descriptions, the starting point can be a comparison of models with the same source material and instructions. Employees check whether the description keeps the facts and how much editing it needs. If recurring problems remain, adaptation can be assessed. If the limits concern access to data or the connection to the project system, the app needs its own scope.

Training from scratch needs a justification that these simpler options do not meet. In the proposed assessment, we name such a requirement directly and describe what resources the company would need to meet it. Wanting to have “our own AI” is too general to choose a scope of work.

Start the first conversation with what the company wants control over and what current solutions do not give it. We can then propose an assessment of the right options, without settling on training in advance. We price a private model after a call about the data and the hardware, and an app on it starts from €3,000 net (pricing).

What a model in the company costs and when it pays back

Scenario: 500 cases a month
Today
500 cases × 10 min = 83.3 h × €34.90 = €2,908
With the system, a person checks the output in 30% of the time
€873
Model, 1 call per case, Claude Sonnet 5.5
€4
Cost of one case
€5.82 today, €1.75 with the system
Saving
€2,031 a month

Payback of €3,000

1.5 months

The volume, the time and the checking share are the scenario's assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Model: 3,000 input tokens and 400 output tokens per call at Anthropic's rates, converted at the ECB rate of 1.1205 USD per euro.

What we measure in the trial
  • Time from receiving a case to the result, before and after the change
  • Cases the app passed to a person
  • Corrections by the person checking
  • Model and maintenance cost at the target volume

Where to start

In the free process review we choose one process and 20 to 100 cases the team has already handled. We compare the simpler change with the adapted model on cases the model has not seen, and within 2 working days you get a written summary with a price. We adapt models as part of private LLMs, and build the app as an AI app.

Worked example · Scenario

How we count the payback: a model in the company

We run the same count for your team in the free process review.

€4,188

a month for the work on 600 questions

EU cloud version payback: 0.8 mo.

Our assumptions are 12 minutes to find an answer in the documentation, and checking in 15% of the old time. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer in the EU cloud version, at the ECB rate of 1.1205 USD per euro on 22 October 2026. We count the payback for an app with a model in the EU cloud (from €3,000 net). We price the model on your server after a call, and the cost of people's work stays the same.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

A model on your server or in the cloud in the EU, proven on your tasks.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

Private AI models

A model on your server or in the cloud in the EU, proven on your tasks.

We select the model and equipment for the task, run it and measure the quality using your examples before you buy anything. The data stays in the company or in the cloud in the EU. We price implementation, hardware or hosting and support separately after analysis.

View private AI models →
model on your server or in the cloud in the EU
quoted after the review
same work in application with EU cloud model
from €3,000
task, data and equipment analysis
€0

Questions

  • Does a company need a model trained from scratch?

    Usually not. Running an existing model in your own environment, or adapting it, covers the need for control over the data and over how it answers.

  • When does training from scratch make sense?

    When the company has to control the whole training set and the model's further development, has a budget and a team for years, and no existing model with adaptation meets the requirements.

  • How much does it cost?

    At Syntalith apps, automations and AI agents start from €3,000 net. At 500 cases a month of 10 minutes each, the payback is 1.5 months.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.