Pharma and pharmacies · Rollout scenario · Updated
AI in pharma and pharmacies: procedures and documentation
Staff look for the current procedure among many versions. The app answers from approved documents with the source and the version.
Automation, paid once
from €3,000 net
Test on your process: €0
You pay 50% after acceptance
How much does AI for a pharmacy or pharmaceutical company cost, and when does it pay back?
Short answer
AI for a pharmacy or pharmaceutical company costs from €3,000 net. In our scenario it pays back in 1.5 months. Today, searching the procedures for answers to 400 questions costs €2,327 a month. With the system, the same work costs €355. Pharmaceutical and regulatory decisions stay with authorised people. The test on your process is free.
Statistics
Searching for information and AI: statistics 2026
62%
According to Microsoft (2023), 62% of workers struggle with spending too much time searching for information at work.
According to Eurostat (2025), 48.8% of EU enterprises that considered AI and did not use it named concerns about data protection and privacy as a reason.
According to the European Commission (2026), 90% of companies using AI say people take the decisions. In these companies, 2% of decisions are fully automated.
a month for searching the procedures for answers to 400 questions
Today€2,327
With the system€355
Payback: 1.5 mo.
In your company
Pharmacy
150 questions · €873 a month
4.1 mo. payback
Chain of 10 pharmacies
400 questions · €2,327 a month
1.5 mo. payback
Pharmaceutical company
1,500 questions · €8,725 a month
0.4 mo. payback
The team gets back about 56 hours of work a month, or 7 working days, and the company €23,660 a year. We count after the time a person spends checking and after the model cost.
400 × 10 min = 66.7 h × €34.90 = €2,327 a month. With the system, a person checks the output in 15% of the old time (€349) and the model costs €6. That leaves €355. The saving is €1,972 a month, so €3,000 pays back in 1.5 months.
Assumptions: 10 minutes to find the current procedure and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer from the documents, at the ECB rate of 1.1205 USD per euro on 22 October 2026.
foap.com customer service: 95% of replies are sent automatically.
Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.
the system sends the answers itself, without human typing
95%
the system sends the answers itself, without human typing
time from the arrival of the e-mail to the ready response (median)
30 s
time from the arrival of the e-mail to the ready response (median)
e-mails that require a response receive a ready-made draft
100%
e-mails that require a response receive a ready-made draft
less work for every 1000 answers (estimate)
47 h
less work for every 1000 answers (estimate)
Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.
It answers only from documents the person asking has access to, and it gives the source with every answer. A document outside their permissions never enters the search. In the recorded run, an answer was produced locally in a median of 521 ms.
“We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”
You choose the test cases. We anonymise them on request.
They stay in the EU and we delete them after the test.
We sign the NDA and the data processing agreement before we receive anything.
After acceptance you keep the code, the test set and the documentation. You pay for licences and model usage directly to the provider. Your team on ChatGPT or Claude: from €1,150 net for a team of up to 10 people.
Questions
Where should a pharma business start with AI?
With the questions about procedures that come back every week. In the review we choose a set of documents to start with.
How much does an AI app on your procedures cost?
From €3,000 net, paid once. After the 5-day test the build takes 2 to 6 weeks. You get a fixed price before the contract: 50% on signing and 50% after acceptance on your own questions.
Is ChatGPT enough?
ChatGPT will help write a text, and that is a good first step, from €1,150 net. Answers from approved versions of procedures, with permissions, need an app.
When does it not pay off?
Below 60 questions a month the payback takes more than a year. Then it is better to start with ChatGPT or Claude for the team, from €1,150 net, with training on your own tasks.
What do we need to prepare?
Approved procedures with their version history, the list of their owners and 30 to 50 typical questions.
Let's talk
Just write, call or choose a date.
We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.
We will accept 3 more companies by the end of the year.
What our OpenAI and Anthropic partnerships mean for you.
OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.
Claude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
You buy accounts directly from OpenAI or Anthropic and receive an invoice from them. We do not add anything to the license.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.
Participation in programs does not mean that OpenAI or Anthropic endorses our services.
customer service
