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HR and payroll · Rollout scenario · Updated

Email handling in HR and payroll

The system sorts employees' questions from the shared inbox and drafts replies from the right history. An HR specialist approves every message.

Automation, paid once
from €3,000 net
  • Test on your process: €0
  • You pay 50% after acceptance
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How much does email automation for HR and payroll cost, and when does it pay back?

Short answer

Email automation for HR and payroll costs from €3,000 net. In our scenario it pays back in 1.2 months. Today, an HR team spending 20 hours a week on the shared inbox costs €3,022 a month. With the system, the same work costs €470. Pay and employee entitlements are set by the HR specialist. The system handles the correspondence and checks the recipients. The test on your process is free.

Statistics

Email and AI statistics 2026

Figures checked: 22 October 2026

Cost today · Scenario

What HR email costs you today

€3,022

a month for an HR team spending 20 hours a week on the shared inbox

Payback: 1.2 mo.

In your company

  • Company of up to 100 people

    8 h a week · €1,208 a month

    2.9 mo. payback

  • Company of up to 300 people

    20 h a week · €3,022 a month

    1.2 mo. payback

  • Company of over 500 people

    60 h a week · €9,067 a month

    0.4 mo. payback

The team gets back about 74 hours of work a month, or 9 working days, and the company €30,619 a year. We count after the time a person spends checking and after the model cost.

Source: Eurostat, hourly labour costs 2025 (2026) ↗

How we calculate it

20 h a week × 4.33 weeks = 86.6 h × €34.90 = €3,022 a month. The system drafts a reply to every email, and a person checks it in 15% of the old time (€453). The model costs €17. That leaves €470. The saving is €2,552 a month, so €3,000 pays back in 1.2 months.

Assumptions: Today our system at foap.com drafts a reply to every email that needs one (October 2026). The hours assigned to each firm size and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. We count the model at €9.87 per 1,000 emails (Claude Sonnet 5.5, 3,000 + 500 tokens per email, at the ECB rate of 1.1205 USD per euro on 22 October 2026), at 3 minutes of work per email.

Book a free process review (30 min)

We will calculate it on your HR inbox.

How it works

What changes when an employee asks a question

Today

  1. An employee asks about leave, a certificate or a payslip

    Client

  2. The HR specialist looks up their history

    Team

  3. Checks who is allowed to see it

    Team

  4. Writes a reply

    Team

  5. Makes sure it does not go to the wrong person

    Team

With the system

  1. The question lands in the HR inbox

    Client

  2. Sets the category and names the HR specialist

    AI

  3. Drafts a reply from the right history

    AI

  4. The HR specialist checks the version and the recipients

    Person

  5. Sent from the shared address after approval

    System

What stays with people: Pay and employee entitlements are set by the HR specialist. The system handles the correspondence and checks the recipients.

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →

Who already works this way

Since September 2026 our system has handled the foap.com inbox

Client review

“We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.CareKuba KoziejCEO and co-founder, MoreGrowthView the original training review on LinkedIn ↗

How to start

How to start. The first two steps are free.

  1. 1 · 30 min

    Free process review

    €0

    An engineer works out the cost of the process with you. Written plan within 2 working days.

  2. 2 · 5 days

    Test on your process

    €0

    We run 20 to 100 cases your team has already handled.

  3. 3 · 2–6 weeks

    Build

    from €3,000

    Fixed price in the contract. 50% on signing, 50% after acceptance on your test set.

Book a free process review (30 min)

or call+48 888 78 48 78WhatsAppMon–Fri 9:00–17:00 CET

You will see the slots in your time zone.

Included in the build

  • Categories of HR and payroll cases
  • A draft reply from the employee's history
  • A recipient check before sending
  • Approval of the exact version of each message

What happens to your data

  • You choose the test cases. We anonymise them on request.
  • They stay in the EU and we delete them after the test.
  • We sign the NDA and the data processing agreement before we receive anything.

After acceptance you keep the code, the test set and the documentation. You pay for licences and model usage directly to the provider.

Questions

  • How much does HR email automation cost?

    From €3,000 net, paid once. After the 5-day test the build takes 2 to 6 weeks. You get a fixed price before the contract: 50% on signing and 50% after acceptance on your own emails.

  • Does the system send replies on its own?

    The system prepares a draft, and the HR specialist checks the recipient, the content and the attachments before sending. Sending stays in the email program you already use.

  • Does the system see personnel files?

    Only what it needs for a draft, and only within the scope agreed before the build. A forwarded email gives nobody access to the files. The data stays in the EU, and we sign a data processing agreement before the test.

  • When does it not pay off?

    When email takes less than 2 h a week, the payback takes more than a year. Then it is better to start with ChatGPT or Claude for the team, from €1,150 net, with rules for working with personal data.

  • What do we need to prepare?

    An export of 20 to 100 employee questions from recent months, anonymised on request, a list of case categories and the reply templates HR already uses.

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
You buy accounts directly from OpenAI or Anthropic and receive an invoice from them. We do not add anything to the license.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.