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Runtime comparison: how the workflow works

Short answer

You move an agent to a new environment after comparing it on a golden set: the same inputs, the expected decisions and a process owner's decision on every difference. In our demonstrator the set holds 336 behaviours, and 7 unresolved differences block the switch. A full run of the set costs about €0.76.

How we workDetails ↓

  1. 01Call30 minutes with an engineer, free
  2. 02PrototypeA working system on your process and data, free
  3. 03ImplementationTarget and fixed price in the contract; 50% at signing
  4. 04Acceptance50% once the agreed target is met
analysis with an engineer and a free prototype
€0
team in ChatGPT or Claude, up to 10 people
from €1,150
automation, agent or application for one process
from €3,000

We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓

Author: Syntalith · 3 min read

Example: the morning request inbox
Agent · ready

Statistics

Agent migration: statistics 2026

7

unresolved differences block the switch in the Syntalith demonstrator, with a golden set of 336 behaviours. Traffic stays in the old environment until a decision.

Figures checked: 22 October 2026

What changes when you move an agent

A critical automation often runs in a tool that is about to be switched off, and its rules are not fully written down. Rewriting the flow alone gives no certainty that exceptions and decisions stay the same. The same case can end in a different decision after a change of environment, so the comparison covers tool calls and decisions. A similar final answer is not enough.

A migration with a golden set
  1. 01Set336 cases with inputs and expected decisions
  2. 02Runthe same set in the new environment
  3. 03Differencesevery difference goes to the process owner
  4. 04Decisionan accepted difference or a fix
  5. 05Rollbackrehearsed before the switch

A difference without a decision stops the switch

A difference without a decision stops the switch whatever the overall match percentage. In the demonstrator seven open items wait for a decision by the person responsible for the automation, and traffic stays in the old environment. The history shows the compared behaviours, the accepted differences, the decision to switch and the rollback test. Hugging Face, in its notes on evaluating models, reminds you that an evaluation set must reflect real use, so we build the golden set from real cases, rare ones included.

The cost of one comparison before the switch
Full run of the set
336 × $0.002531 = $0.85 (€0.76)
Reviewing the differences
7 × 30 min = 3.5 h × €34.90 = €122

One comparison with review: about €123

The cost of the run comes from the Syntalith demonstrator ($0.030373 for 12 cases), converted at the ECB rate of 1.1205 USD per euro on 22 October 2026. The time to review one difference is the scenario's assumption. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat.

The cost of a comparison is small next to the cost of a changed decision in production, so we rerun the set before every change of model, tool or instructions.

How to build an agent migration golden set

The set starts with the situations the old system handles today: ordinary cases, exceptions, refusals and cases where the system hands over to a person. For each case you record the input, the expected tool calls and the decision. Rare cases get their own entries, because that is where the new environment most often behaves differently. You agree the criteria for accepting a difference before the first run, together with the condition for rolling back to the previous version. According to Gartner (2025), over 40% of agentic AI projects will be cancelled by the end of 2027, partly because of unclear value and weak risk controls.

What the demonstrator does not prove

The scope of the evidence
  • Seven open differences still block a full canary
  • The live trial covers intent recognition, the operator's control boundary, reading an order and writing the audit record
  • The old runtime did not record token use, so the cost ratio was not calculated
  • One local rollback does not prove reliability under load

The public version runs on test data and connects neither to a client system nor to the old production environment. We measure switch and rollback times in a trial on the client's infrastructure.

The first migration in a company

How to start an agent migration
  • Simple rules in a tool being retired

    a rewrite with tests on known cases

    from €3,000

  • An agent with decisions and exceptions

    a golden set, a review of differences and a rollback plan

    an agent from €3,000

  • Many agents and integrations

    a migration in stages, each with its own set

    priced after the review

To prepare: examples with an agreed correct result, a decision owner with acceptance criteria, and data sources with a defined scope of access. We run agent migrations as part of AI agents, in 6 to 16 weeks. For the free process review, a description of the automation that has to move and the tool that is being switched off is enough.

Worked example · Scenario

How we count the payback: an IT team

We run the same count for your automation in the free process review.

€4,188

a month for searching the documentation for answers to 600 questions

Payback: 0.8 mo.

12 minutes to find an answer or ask a colleague and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 6,000 + 500 tokens per answer from the documents, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

See the full calculation →

This is how we implement it in companies

All case studies →

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →
Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.Care

Kuba Koziej

CEO and co-founder, MoreGrowth

„We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

View the original training review on LinkedIn ↗

Start with the process that takes the most time each week.Book a free process review (30 min) →

How we build automation and agents

From a conversation to a working system in four steps.

  1. 01 · 30 min

    Free process review

    €0

    You're talking to an engineer. You receive the written plan within 2 business days.

  2. 02 · 5 days

    Free prototype

    €0

    The system works on 20-100 cases that your team has already handled. You see every result.

  3. 03 · 2–16 weeks

    Build

    50%

    Fixed price and goal written in the contract. First installment upon signing.

  4. 04 · after reaching the goal

    Reception

    50%

    You pay the second installment when the system reaches its target on your cases.

How a free prototype is created

Mon.

We set a goal

What result do you consider good?

Tue–Wed

The system is working

It goes through your affairs, one by one.

Thu

We compare

We check every difference with the team's work.

Fri

Result and price

List of errors and fixed implementation price.

You choose the matters. We anonymize them upon request, they stay in the EU and we delete them after the test.

On the market, such a test usually costs from PLN 3,000 to PLN 8,000.

Book a free process review (30 min)

We establish a prototype during a free analysis.

Data checked on October 25, 2026.

„Is my data safe?”

Yes. You choose where they go: from your company account to the model on your server.

  1. 00Employee's private account

    Customer and company data ends up in an account that the company cannot see or control. There is no data processing agreement, so it is a violation of the GDPR. When an employee leaves, the chat history goes with them.

  2. 01ChatGPT or Claude corporate account

    The provider does not use your data to train models. A copy of the queries remains in his logs for up to 30 days.

  3. 02API with zero retention (ZDR)

    The provider processes the request and does not save anything. It requires his consent, we prepare the application together.

  4. 03Processing in the EU

    Queries are counted and stored in Europe: OpenAI in the EU region, Claude via clouds with the EU region.

  5. 04Model at your place

    The open model runs on your server or in your cloud in the EU. The data does not go outside the company.

What we do with every implementation

  • Confidentiality agreement and data processing agreement before we receive any data.
  • You choose the cases for the prototype and we anonymize them upon request.
  • The data stays in the EU and we delete it after the test.
  • Corporate accounts with an administrator on your side.

When data cannot leave the company

The open model runs on your server or in your cloud in the EU. To choose from:

White-tailed eagle
Polish model, SpeakLeash and ACK Cyfronet AGH
PLLUM
Polish model, HIVE consortium commissioned by the Ministry of Digitization
Qwen
Alibaba
GLM
Zhipu AI
DeepSeek
DeepSeek

We select a model for the task and check it on your cases. We run it, tune it and maintain it.

Source: Bielik and PLLuM, ACK Cyfronet AGH ↗ · PLLuM, Ministry of Digitization ↗

Do you have a lot of your own data? We will fine-tune the small model.

  1. 1 Your examples
  2. 2 tuning
  3. 3 test on new cases
  4. 4 model at your place

When you have thousands of similar emails, documents or reports, we teach a small open model based on your examples. It works for you, responds quickly and costs less to maintain than a large model. We measure quality on issues that the model has not seen while learning.

Przemysław and Piotr did it in large programming and consulting companies. Artem did it before and does it today at Syntalith. It's about models on your own infrastructure, tuning and quality measurement.

You choose the protection level during the interview. We sign the data processing agreement before we see any data.Schedule a free analysis →

AI implementation

Start with the process that takes the most time each week.

The engineer chooses one process with you and calculates how much it costs today. Then we build a free prototype on 20-100 cases that your team has already handled. We write down the goal and the fixed price in the contract.

See AI implementation →
analysis with an engineer and a free prototype
€0
team in ChatGPT or Claude, up to 10 people
from €1,150
automation, agent or application for one process
from €3,000

Questions

  • How do you safely move an AI agent to a new environment?

    Write down representative inputs and expected decisions, run the same set in the new environment and give every difference a decision by the process owner. Rehearse the rollback to the old version before the switch.

  • Is a high match percentage enough?

    It is not enough. A difference without a decision stops the switch whatever the overall match percentage, because one changed decision can concern the most expensive case.

  • How much does a golden set cost?

    A run of 336 cases costs about $0.85 in the demonstrator, which is €0.76. The bigger cost is a person reviewing the differences. We price an agent migration from €3,000 net, delivered in 6 to 16 weeks.

  • What is a canary in an agent migration?

    Switching a small part of the traffic to the new environment, with a quick way back. In the demonstrator 7 open differences block a full canary.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.