Psychology practice bookings: changing one session
The system reschedules a single session and keeps the other dates in the series. It does not read therapy content or assess the person.
Automation, paid once
from €3,000 net
Test on your process: €0
You pay 50% after acceptance
How much does booking automation for a psychology practice cost, and when does it pay back?
Short answer
Booking automation for a psychology practice costs from €3,000 net. In our scenario it pays back in 6.1 months. Today, handling 200 confirmations and changes by hand costs €582 a month. With the system, the same work costs €88. The content of therapy and any assessment of the person stay outside the system. It handles only the administrative change of a slot. The test on your process is free.
Statistics
Bookings and customer contact statistics 2026
24%
According to Eurostat (2025), 24% of people in the EU looked for information on mental health online.
According to the European Commission (2026), customer service is the most common use of AI among EU small and medium-sized companies that already use it: 47%.
According to the European Commission (2026), 90% of EU companies that use AI say people take the decisions. Only 2% of decisions in these companies are fully automated.
a month for handling 200 confirmations and changes by hand
Today€582
With the system€88
Payback: 6.1 mo.
In your company
Practice with 1 psychologist
120 changes · €349 a month
10 mo. payback
Practice with 3–5 psychologists
200 changes · €582 a month
6.1 mo. payback
Centre
600 changes · €1,745 a month
2 mo. payback
The team gets back about 14 hours of work a month, or 2 working days, and the company €5,921 a year. We count after the time a person spends checking and after the model cost.
200 × 5 min = 16.7 h × €34.90 = €582 a month. With the system, a person checks the output in 15% of the old time (€87) and the model costs €1. That leaves €88. The saving is €494 a month, so €3,000 pays back in 6.1 months.
Assumptions: 5 minutes of a psychologist's time per reply and calendar change and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Model cost: Claude Sonnet 5.5, about 2,000 + 300 tokens per change, at the ECB rate of 1.1205 USD per euro on 22 October 2026. The payback counts saved time only. A slot cancelled early and filled from the waiting list brings money on top, and we count it on your price list during the review.
What stays with people: The content of therapy and any assessment of the person stay outside the system. It handles only the administrative change of a slot.
foap.com customer service: 95% of replies are sent automatically.
Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.
the system sends the answers itself, without human typing
95%
the system sends the answers itself, without human typing
time from the arrival of the e-mail to the ready response (median)
30 s
time from the arrival of the e-mail to the ready response (median)
e-mails that require a response receive a ready-made draft
100%
e-mails that require a response receive a ready-made draft
less work for every 1000 answers (estimate)
47 h
less work for every 1000 answers (estimate)
Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.
For a staffing agency (client under NDA) we built request handling with a voicebot that holds the first conversation and saves the result in the CRM. The agency saves almost an hour of work for every person who applies.
“We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”
You choose the test cases. We anonymise them on request.
They stay in the EU and we delete them after the test.
We sign the NDA and the data processing agreement before we receive anything.
After acceptance you keep the code, the test set and the documentation. You pay for licences and model usage directly to the provider.
Questions
How much does booking automation cost?
From €3,000 net, paid once. After the 5-day test the build takes 2 to 6 weeks. You get a fixed price before the contract: 50% on signing and 50% after acceptance on your own bookings.
Does the system read clients' messages?
Only as far as needed to change a slot. It does not interpret therapy content or assess the person. A message with any other content goes to the psychologist.
When does it not pay off?
Below 110 changes a month the payback takes more than a year. Then it is better to start with ChatGPT or Claude for the team, from €1,150 net.
What do we need to prepare?
The session calendar, your rescheduling rules and 20 to 100 change requests from recent months (anonymised).
What our OpenAI and Anthropic partnerships mean for you.
OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.
Claude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
You buy accounts directly from OpenAI or Anthropic and receive an invoice from them. We do not add anything to the license.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.
Participation in programs does not mean that OpenAI or Anthropic endorses our services.
customer service
