Blog · Published · Updated
ChatGPT or Claude training: choosing a programme for your team
Short answer
If the company has already approved ChatGPT, train in ChatGPT. If it approved Claude, train in Claude: people practise in the tool they will return to after the sessions. A comparison workshop makes sense when the decision is open or one team has needs the current tool does not meet. A training day at Syntalith costs from €1,150 net and pays back in 0.9 months for 10 people saving an hour a week.
- net per day of closed training for the team
- from €1,150
- people in one training group
- up to 15
- after this time, we measure the effect on the same tasks
- 30 days
We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓
Author: Syntalith · 3 min read
Statistics
AI training in companies: statistics 2026
0.9 mo.
payback of a €1,150 training day when 10 people save an hour a week. €1,288 a month is left after licences. Scenario.
40%
According to a study published in Science (2023), ChatGPT cut the time 453 professionals spent on writing tasks by 40%.
Source: Noy and Zhang, Science (2023) ↗
25.1%
According to a Harvard Business School study (2023) of 758 consultants, tasks within the model's capabilities were done 25.1% faster with AI.
32.7%
According to Eurostat (2025), 32.7% of people aged 16 to 74 in the EU used generative AI tools in the previous 3 months.
70.9%
According to Eurostat (2025), 70.9% of EU companies that considered AI and did not use it named a lack of relevant expertise.
Figures checked: 22 October 2026
Choose the kind of programme
ChatGPT is approved and the team is starting
ChatGPT training on the company's tasks
the participant prepares and checks the result alone
Claude is there and everyone works differently
a workshop on a shared way of working
a repeatable instruction
The tool has not been chosen
a short comparison trial
a decision on quality, time and access
Tasks on files and in apps
an agentic work module
checking changes and signing off files
The team writes and changes code
a programme for developers
a change goes through review and tests
The last case needs different preparation, described in the Codex rollout and Claude Code for teams. Setting up accounts together with training is covered by our ChatGPT and Claude rollout on the team training page.
What ChatGPT and Claude have in common
The participant describes the task, chooses the source material, judges the result and recognises missing information. With a reply to a customer, they know where a date comes from, and with an analysis of numbers they check the total and the period. The programme also covers the company's rules for working with data and the features available on the participants' accounts, because a demonstration of a feature they do not have cannot be practised.
Three exercises for a comparison workshop
- 01Two documentsTwo versions of a service description with a change of scope, a change of date and a conflicting attachment. The result is the differences, with the passages named.
- 02A report from a spreadsheetAn export with a duplicate ID. The participant checks the totals before writing the conclusion.
- 03A missing factA ticket without the current order status. A good result names the gap and a question, and does not invent a date.
In each exercise, score the omissions and the time to check the result, because fluent text is easy to overrate. A fluent answer with an invented date fails the task. Give the tools the same material and comparable time. Vary the order of use between participants, so the second tool does not benefit from what was learned in the first attempt, and record corrections and unfinished tasks.
When to add ChatGPT Work or Claude Cowork
Agentic work helps when a task has several steps and ends with a file or a change in a tool. ChatGPT Work uses files and approved apps depending on the account, and Claude Cowork needs the connected desktop app for local files. In this module you practise permissions, where results are saved and reviewing changes. For an operations team we prepared a Cowork rollout guide.
What it costs and when it pays back
- Time saved
- 10 people × 1 h a week × 4.33 = 43.3 h
- Value of that time
- €1,511
- Licences
- $250 (€223)
- Left after licences
- €1,288 a month
Payback of a €1,150 training day
0.9 months
The hours saved are the scenario's assumption, which we check by timing the tasks before the training and after 30 days. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. ChatGPT Business or Claude Team Standard at $25 a seat with monthly billing, at the ECB rate of 1.1205 USD per euro on 22 October 2026.
A comparison module can last four hours: the task and the rules, two solo attempts, a shared review and a record of the decision. Learning every feature of both products does not fit into it, so choose the group for one kind of work. After the trial you have a choice of tool for specific tasks, a list of limits and an instruction for the next piece of work. The costs of training and licences are set out in the training cost calculation, and we agree the programme as part of team training.
