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Transport and logistics · Rollout scenario · Updated

AI in transport and logistics

Drivers send photos of CMR notes, and the billing team retypes them into the TMS. The system checks the photos and reads the data, and an operator approves the result.

Automation, paid once
from €3,000 net
  • Test on your process: €0
  • You pay 50% after acceptance

How much does AI for transport and logistics cost, and when does it pay back?

Short answer

AI for transport and logistics costs from €3,000 net. In our scenario it pays back in 2 months. Today, retyping 1,000 CMR and POD documents costs €1,745 a month. With the system, the same work costs €269. The decision on settlement stays with the operator. The system checks photo quality and retypes the data. The test on your process is free.

Statistics

Road freight in the EU: statistics 2026

Figures checked: 22 October 2026

Cost today · Scenario

What settling trip documents by hand costs you today

€1,745

a month for retyping 1,000 CMR and POD documents

Payback: 2 mo.

In your company

  • Small fleet

    600 documents · €1,047 a month

    3.4 mo. payback

  • Mid-sized carrier

    1,000 documents · €1,745 a month

    2 mo. payback

  • Large operator

    3,000 documents · €5,235 a month

    0.7 mo. payback

The team gets back about 42 hours of work a month, or 5 working days, and the company €17,716 a year. We count after the time a person spends checking and after the model cost.

Source: Eurostat, hourly labour costs 2025 (2026) ↗

How we calculate it

1,000 × 3 min = 50 h × €34.90 = €1,745 a month. With the system, a person checks the output in 15% of the old time (€262) and the model costs €7 (€0.0069 per document). That leaves €269. The saving is €1,476 a month, so €3,000 pays back in 2 months.

Assumptions: 3 minutes per document and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. We use it here in place of a transport sector wage. Model cost: 0.007617 USD per reading, measured in our system, which is about €0.0069 per document, at the ECB rate of 1.1205 USD per euro on 22 October 2026.

Book a free process review (30 min)

We will calculate it on your number of documents.

How it works

What changes in settling trip documents

Today

  1. A driver sends a CMR photo by email or messenger

    Team

  2. Billing looks up the order by its number

    Team

  3. An unreadable photo means a call to the driver, often days later

    Team

  4. The fields are retyped into the TMS

    Team

  5. The customer invoice waits for the full set

    Team

With the system

  1. The driver sends a photo, as today

    Team

  2. Checks the photo quality and sends a poor one straight back to the driver

    System

  3. Reads the fields and matches the order

    AI

  4. The operator approves the reading

    Person

  5. The data goes to the TMS and the invoice

    System

What stays with people: The decision on settlement stays with the operator. The system checks photo quality and retypes the data.

Client results.

All projects →
foap.comcustomer service

foap.com customer service: 95% of replies are sent automatically.

Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.

the system sends the answers itself, without human typing
95%
time from the arrival of the e-mail to the ready response (median)
30 s
e-mails that require a response receive a ready-made draft
100%
less work for every 1000 answers (estimate)
47 h

Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.

How foap.com customer service works →
Sample messages. Money matters always come to the person.

Other implementations

jaktako.design

studio projektowe

−87%

Time to look for new customers, every day

4 hours → 30 min

approx. 73 hours less per month (21 days of work)

according to the studio

How the agent loop works →
Signature Estates

real estate

approx. −90%

Operator time spent browsing portals, per day

2–3 hours → 20 min

approx. 45 hours less per month (21 days of work)

respect · contact the seller 5 minutes after the announcement

How the agent finds property listings →

Who already works this way

Our systems already work for clients

What this scope builds on

The transport document check we have already built

It first checks the brightness, sharpness and framing of the photo. A poor one goes straight back to the driver with a request for a new one. A readable document is read once, with the source of every field, and an operator approves the result. Reading one document cost €0.0069 in model work. Demonstrator on test data.

See the CMR check system →

Client review

“We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”

Kuba Koziej, CEO and co-founder of MoreGrowth and board member at Natu.CareKuba KoziejCEO and co-founder, MoreGrowthView the original training review on LinkedIn ↗

„I already use AI.”

Your people too. Just no rules.

From our conversations with companies

5 na 10 employees paste sensitive data into private AI accounts: contracts, invoices, customer data.

In ESET survey (2026)

1 na 10 admits this in the survey.

Customer data pasted into a private AI account without an data processing agreement is a violation of the GDPR.

Don't worry, we won't tell anyone :)

What do we see in companies that "already use"

  • Only ChatGPT or Claude accounts, without plugins, skills, integrations and MCP servers with company tools.
  • Company programs are not connected to AI. People still click through systems and Excel, and enter chat data manually.
  • Lack of company standards: everyone writes instructions in their own way, no one shares what works.
  • No rules for personal data, GDPR and company secrets.
  • No limits and no visibility: no one knows who uses AI, how much and for what.

62% Polish employees use AI at work · 27% companies have written rules for working with AI.

Source: ESET and DAGMA, Cyberportrait of Polish business 2026 (March 2026, 1,026 people) ↗

ChatGPT or Claude space review

Accounts, permissions, rules for working with data and 5 tasks set for the team. 1 day.

€450 net

ChatGPT rollout →Claude rollout →

Company accounts, rules of working with data and team training in 2 weeks, from €1,150 net.View implementation for the team →

How to start

How to start. The first two steps are free.

  1. 1 · 30 min

    Free process review

    €0

    An engineer works out the cost of the process with you. Written plan within 2 working days.

  2. 2 · 5 days

    Test on your process

    €0

    We run 20 to 100 cases your team has already handled.

  3. 3 · 2–6 weeks

    Build

    from €3,000

    Fixed price in the contract. 50% on signing, 50% after acceptance on your test set.

Book a free process review (30 min)

or call+48 888 78 48 78WhatsAppMon–Fri 9:00–17:00 CET

You will see the slots in your time zone.

Included in the build

  • A photo quality check on arrival
  • Fields read with their source on the document
  • Matching to the order and a queue of exceptions
  • Export or entry into your TMS

What happens to your data

  • You choose the test cases. We anonymise them on request.
  • They stay in the EU and we delete them after the test.
  • We sign the NDA and the data processing agreement before we receive anything.

After acceptance you keep the code, the test set and the documentation. You pay for licences and model usage directly to the provider. Your office team on ChatGPT or Claude: from €1,150 net for a team of up to 10 people. Training on your forwarding correspondence: from €1,150 net per day.

Questions

  • Where should a transport company start with AI?

    With the work that waits for a person: CMR photos, orders in emails and retyping into the TMS. In the free review we choose one flow and calculate its cost.

  • How much does transport document automation cost?

    From €3,000 net, paid once. After the 5-day test the build takes 2 to 6 weeks. You get a fixed price before the contract: 50% on signing and 50% after acceptance on your own documents.

  • Is an OCR module in the TMS or ChatGPT enough?

    If your documents are uniform and the TMS module already reads them, that is enough, and we will tell you so in the review. ChatGPT on private accounts has no data processing agreement and no trail. We build a system when photo quality varies and order numbers have to be matched.

  • When does it not pay off?

    Below 170 documents a month the payback takes more than a year. Then it is better to start with ChatGPT or Claude for the forwarding team, from €1,150 net, with training on your own correspondence.

  • Will the system connect to our TMS?

    We check this before we quote: an import, an API or an export file. If the TMS does not accept outside data, the result goes into a file that billing loads into the TMS.

  • What about poor photos from drivers?

    The system checks each photo before reading it. An unreadable one goes straight back to the driver with a request for a new shot, before the document gets stuck in billing.

  • What do we need to prepare?

    20 to 100 photos of CMR notes and delivery confirmations from recent weeks, including poor ones, the list of fields billing retypes into the TMS and the person who checks documents before invoicing today.

Let's talk

Just write, call or choose a date.

We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.

We will accept 3 more companies by the end of the year.

Mon–Fri 9:00–17:00 CET

What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
You buy accounts directly from OpenAI or Anthropic and receive an invoice from them. We do not add anything to the license.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.