Transport and logistics · Rollout scenario · Updated
AI in transport and logistics
Drivers send photos of CMR notes, and the billing team retypes them into the TMS. The system checks the photos and reads the data, and an operator approves the result.
Automation, paid once
from €3,000 net
Test on your process: €0
You pay 50% after acceptance
How much does AI for transport and logistics cost, and when does it pay back?
Short answer
AI for transport and logistics costs from €3,000 net. In our scenario it pays back in 2 months. Today, retyping 1,000 CMR and POD documents costs €1,745 a month. With the system, the same work costs €269. The decision on settlement stays with the operator. The system checks photo quality and retypes the data. The test on your process is free.
Statistics
Road freight in the EU: statistics 2026
1,886 bn tkm
According to Eurostat (2026), road freight transport in the EU reached 1,886.0 billion tonne-kilometres in 2025.
What settling trip documents by hand costs you today
€1,745
a month for retyping 1,000 CMR and POD documents
Today€1,745
With the system€269
Payback: 2 mo.
In your company
Small fleet
600 documents · €1,047 a month
3.4 mo. payback
Mid-sized carrier
1,000 documents · €1,745 a month
2 mo. payback
Large operator
3,000 documents · €5,235 a month
0.7 mo. payback
The team gets back about 42 hours of work a month, or 5 working days, and the company €17,716 a year. We count after the time a person spends checking and after the model cost.
1,000 × 3 min = 50 h × €34.90 = €1,745 a month. With the system, a person checks the output in 15% of the old time (€262) and the model costs €7 (€0.0069 per document). That leaves €269. The saving is €1,476 a month, so €3,000 pays back in 2 months.
Assumptions: 3 minutes per document and checking in 15% of the old time are our assumptions. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. We use it here in place of a transport sector wage. Model cost: 0.007617 USD per reading, measured in our system, which is about €0.0069 per document, at the ECB rate of 1.1205 USD per euro on 22 October 2026.
foap.com customer service: 95% of replies are sent automatically.
Users from several countries write to foap.com, in several languages. The system reads the entire conversation and the terms of that person, and then sends a response in that person's language. Questions about money and exceptions go to the team with a ready draft, so they have to check and send them.
the system sends the answers itself, without human typing
95%
the system sends the answers itself, without human typing
time from the arrival of the e-mail to the ready response (median)
30 s
time from the arrival of the e-mail to the ready response (median)
e-mails that require a response receive a ready-made draft
100%
e-mails that require a response receive a ready-made draft
less work for every 1000 answers (estimate)
47 h
less work for every 1000 answers (estimate)
Data from foap.com production, October 20-21, 2026. Estimate: 3 minutes for handwritten response.
The transport document check we have already built
It first checks the brightness, sharpness and framing of the photo. A poor one goes straight back to the driver with a request for a new one. A readable document is read once, with the source of every field, and an operator approves the result. Reading one document cost €0.0069 in model work. Demonstrator on test data.
“We started with my own AI agent. During the training that followed, I learned to build new applications myself. Today I am bringing this way of working with AI into my business. Working with Syntalith gave me exactly the skills and tools I needed.”
You choose the test cases. We anonymise them on request.
They stay in the EU and we delete them after the test.
We sign the NDA and the data processing agreement before we receive anything.
After acceptance you keep the code, the test set and the documentation. You pay for licences and model usage directly to the provider. Your office team on ChatGPT or Claude: from €1,150 net for a team of up to 10 people. Training on your forwarding correspondence: from €1,150 net per day.
Questions
Where should a transport company start with AI?
With the work that waits for a person: CMR photos, orders in emails and retyping into the TMS. In the free review we choose one flow and calculate its cost.
How much does transport document automation cost?
From €3,000 net, paid once. After the 5-day test the build takes 2 to 6 weeks. You get a fixed price before the contract: 50% on signing and 50% after acceptance on your own documents.
Is an OCR module in the TMS or ChatGPT enough?
If your documents are uniform and the TMS module already reads them, that is enough, and we will tell you so in the review. ChatGPT on private accounts has no data processing agreement and no trail. We build a system when photo quality varies and order numbers have to be matched.
When does it not pay off?
Below 170 documents a month the payback takes more than a year. Then it is better to start with ChatGPT or Claude for the forwarding team, from €1,150 net, with training on your own correspondence.
Will the system connect to our TMS?
We check this before we quote: an import, an API or an export file. If the TMS does not accept outside data, the result goes into a file that billing loads into the TMS.
What about poor photos from drivers?
The system checks each photo before reading it. An unreadable one goes straight back to the driver with a request for a new shot, before the document gets stuck in billing.
What do we need to prepare?
20 to 100 photos of CMR notes and delivery confirmations from recent weeks, including poor ones, the list of fields billing retypes into the TMS and the person who checks documents before invoicing today.
Let's talk
Just write, call or choose a date.
We work fast because we hate corporate cotton wool. We don't have salespeople or managers to keep an eye on managers. You talk immediately to engineers who then build your system. We respect each other's time and yours too.
We will accept 3 more companies by the end of the year.
What our OpenAI and Anthropic partnerships mean for you.
OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.
Claude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
You buy accounts directly from OpenAI or Anthropic and receive an invoice from them. We do not add anything to the license.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.
Participation in programs does not mean that OpenAI or Anthropic endorses our services.