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Introducing ChatGPT and OpenAI at work: where to start
Short answer
Start a ChatGPT rollout in a company with one team's tasks and the rules for working with data. When the work happens in the ChatGPT window, a Business workspace and training are enough. When the result has to reach a CRM or another system, you need an integration through the API. A rollout for a team of up to 10 people takes 2 weeks at Syntalith and costs from €1,150 net.
- net per day of closed training for the team
- from €1,150
- people in one training group
- up to 15
- after this time, we measure the effect on the same tasks
- 30 days
We belong to the OpenAI and Anthropic partner programmes and learn through their official courses. What this means ↓
Author: Syntalith · 4 min read
Statistics
ChatGPT in EU companies: statistics 2026
2 wk.
is how long a ChatGPT rollout for a team of up to 10 people takes, from €1,150 net. We time the tasks before the start and after 30 days.
15.1%
According to Eurostat (2025), 15.1% of people aged 16 to 74 in the EU used generative AI tools for work.
49%
According to the European Commission (2026), 49% of EU SMEs and mid-caps name legal uncertainty as a barrier to AI.
Source: European Commission, Flash Eurobarometer on AI (2026) ↗
48.8%
According to Eurostat (2025), 48.8% of EU companies that considered AI and did not use it named concerns about data protection and privacy.
40%
According to a study published in Science (2023), ChatGPT cut the time 453 professionals spent on writing tasks by 40%.
Source: Noy and Zhang, Science (2023) ↗
Figures checked: 22 October 2026
ChatGPT for the team or an integration through the API
Employees analyse documents and prepare materials
a ChatGPT Business workspace and training
from €1,150
IT needs SCIM, encryption keys or data residency
ChatGPT Enterprise
from €4,600
The result has to reach a CRM, an ERP or your own app
an integration through the API
from €3,000
The process has its own rules and exceptions
an automation or an agent
from €3,000
These routes can be combined. ChatGPT Business gives the team a shared workspace with user administration. The OpenAI API is a separate service, billed independently of the subscription. Syntalith holds OpenAI Select Partner status in the OpenAI Partner Network.
How the rollout runs
- 01Free process review, 30 minWe agree how many people and which tasks the rollout covers. A plan and a fixed price in writing within 2 working days.
- 02PreparationEach department picks 3 tasks it does every week. We record how long each one takes today.
- 03Licences and workspace, days 1–3Who needs a Standard seat and who needs Premium. Sign-in, roles, connections to Microsoft 365, Google Workspace or Slack.
- 04Data, GDPR and limits, days 3–5Which data may be shared, connected apps, the spending limit. An AI policy for the board to approve.
- 05Training, days 6–10Each group practises on its own files. The programme and the attendance list for the Article 4 AI Act records.
- 06Measurement after 30 daysThe time of the same tasks once more, and a list of tasks to automate with a price for each.
Rules for working with data
Before you invite the team, write down which information may go into the tool. OpenAI states that by default it does not train models on data from its business products and the API (enterprise privacy).
- The workspace owner and the person who grants and removes access
- A list of data that must not be shared
- Approved connections to apps and sources
- An AI policy approved by the board
- A test: an employee sees only the documents they have permission for
Security questions are covered in the article is ChatGPT safe for company data.
What it costs and when it pays back
| Scope | Net price | What it covers |
|---|---|---|
| Free process review | €0 | 30 minutes with an engineer, 3 to 5 team tasks, a written plan in 2 working days |
| Rollout for a team of up to 10 people | from €1,150 | 2 weeks: accounts and roles, rules for working with data, training on the team's tasks, a measurement after 30 days |
| Rollout for up to 40 people | from €2,300 | Training for each department, connections to the company's tools |
| Above 40 people or Enterprise | from €4,600 | Several permission groups, a larger organisation |
| Review of an existing account | €450 | The licences are already there: an account review and 5 tasks set up in 1 day |
| Training without a rollout | from €1,150 a day | For a team that already has company accounts |
- Time saved
- 10 people × 2 h a week × 4.33 = 86.6 h
- Value of that time
- €3,022
- Licences
- $250 (€223)
- Left after licences
- €2,799 a month
Payback of a €1,150 rollout
0.4 months
The hours saved are the scenario's assumption, which we check by timing the tasks before the training and after 30 days. €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat. Licences with monthly billing, at the ECB rate of 1.1205 USD per euro on 22 October 2026.
Guides for the next decisions
- What a ChatGPT rollout costs: licences, team time and payback
- ChatGPT Plus, Business or Enterprise
- ChatGPT Business rollout: accounts, training and a pilot
- A ChatGPT subscription or the API
- ChatGPT in a small business: a start for 5 to 20 people
- ChatGPT for Excel analysis
- ChatGPT and a company knowledge base
- A ChatGPT pilot: how to measure the results
- Claude or ChatGPT for business
When an integration is needed
If employees regularly move the same data between tools, look at connecting the process. Write down separately reading data, preparing a proposal and actions that change the state of a system, such as saving a quote or sending a message. Each needs its own permissions. The order of work is described in the guide AI agent implementation step by step, and the scope of connections in the article on integrating ChatGPT and Claude with business systems.
Worked example · Scenario
How we count the payback: a team on ChatGPT or Claude
We run the same count in the free process review: the team's tasks, the time, the licences.
€4,534
a month for finding agreements and handing over cases in a team of 10
Payback: 1 mo.
3 hours a week per person for finding agreements and handing over cases is our assumption. A 30% cut sits within the range of controlled studies (MIT: 40%, Harvard and BCG: 25%). €34.90 an hour is the EU average hourly labour cost for 2025 according to Eurostat, for companies with 10 or more employees. Licence: ChatGPT Business or Claude Team at 20 USD per person a month on annual billing, about €17.85 at the ECB rate of 1.1205 USD per euro on 22 October 2026. Rollout: from €1,150 for up to 10 people, from €2,300 for 11 to 40 people.
See the full calculation →
