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Articles grouped by business problem, industry, and system type.

IT asset tracking: standard software or custom?

An equipment register should show whether a returned laptop is ready to hand out, without checking a spreadsheet and a record in the ITSM. A ready register, for example Snipe-IT, tells a return apart from readiness. An integration or your own app makes sense when the team still retypes data between HR and the asset records.

custom softwareIT asset trackingITSMIT operations

Custom B2B customer onboarding software

A custom tool for B2B customer onboarding shows both sides the rollout tasks, the dependencies and who is waiting on whom, for example the team waiting for data access from the client's IT. It makes sense when this flow cannot be run comfortably in your current project system with guest access.

custom softwarecustomer onboardingB2B implementationproject management

B2B returns: what was agreed and what arrived?

A shared B2B returns view sets the agreed items beside what the warehouse actually received, so customer service asks about a specific difference and does not have to call for details. First check whether your current system supports partial receipt and whether customer service can see the warehouse record. At Syntalith the application costs from €3,000 net. At 300 returns a month of 20 minutes each, it pays back in 1.0 month.

Tenant portals: what is the service request waiting for?

A portal for commercial property tenants shows both sides what has arrived, whose answer is needed and whether the service date is set. First check the stages in your current portal, and build your own when available products do not show tenants the information they need. At Syntalith the application costs from €3,000 net. At 240 tenant requests a month of 10 minutes each, it pays back in 2.7 months.

custom softwaretenant portalscommercial propertyservice requests

Custom RFI software: from question to official response

An RFI, a request for information, ends only with an official answer passed to the team. RFI software keeps the subcontractor's question beside the drawing and revision, the designer's comments and the approved answer with a record of who received it. First check the RFI module in your current construction platform. At Syntalith the application costs from €3,000 net. At 150 RFIs a month of 30 minutes each, it pays back in 1.4 months.

custom softwareRFIconstruction

Contractor documents: where does the revision go?

When contractors send revised documents in separate emails, both sides lose the comment and the right attachment. An application or portal keeps the request, the comment, the file and the revision in one place, but first check your HR portal, guest accounts and file requests in your current tools. At Syntalith the application costs from €3,000 net. At 300 contractor documents a month of 15 minutes each, it pays back in 1.4 months.

custom softwarecontractor documentsexternal portals

Custom customer quality document portals

A quality document portal shows the customer their delivery, the batch assigned to it and the approved document that covers it. A file with a similar product name is not enough: the batch and the current issue are what count. First check sharing in your current quality system or document library. At Syntalith the application costs from €3,000 net. At 300 document requests a month of 15 minutes each, it pays back in 1.3 months.

custom softwarequality documentscustomer portalmanufacturing

Service scheduling: a free technician, a booked kit

A service scheduling tool shows technicians' and equipment availability together, so the planner sees a clash before confirming a date to the client. First check whether your current service program plans a technician with equipment as one group of requirements. A custom connection makes sense when bookings have to stay in different tools.

custom softwareservice schedulingequipment bookingfield service

Field audit software: ready-made or custom?

Field audit software links a note with a photo saved without internet access to a repair task at head office. Before you build one, check a ready-made offline form: if it collects the data well and the manual work starts at head office, an integration is enough. At Syntalith the application costs from €3,000 net. At 400 inspection defects a month of 10 minutes each, it pays back in 1.5 months.

custom softwarefield auditsoffline formsbranch operations

Custom franchise reporting software

Your own franchise reporting portal shows each outlet its report, accepts a correction request with the corrected file and leaves the decision to head office. First check cheaper ways of sharing in your current reporting tool, and build the portal when a correction flow is missing. At Syntalith the application costs from €3,000 net. At 200 outlet questions and corrections a month of 12 minutes each, it pays back in 3.1 months.

custom softwarefranchisesreportingSaaS

Customer freight billing: jobs and delivery documents

Freight billing software links the lines of a client statement to transport jobs and proofs of delivery, and shows what is missing before the package goes to the client. First check whether your current transport system can open the orders and documents from one statement. At Syntalith the application costs from €3,000 net. At 500 transport jobs a month of 9 minutes each, it pays back in 1.4 months.

Partner onboarding: who is approved for what?

An onboarding portal for partners records the partner company's status separately from its employees' permissions for product lines, and shows the partner what is left to do on its application. A ready partner portal with a training system may be enough when it handles permissions at the level of individual people.

custom softwarepartner portalspartner onboarding

Project approvals: what did the client approve?

A project approval system records the client's decision separately for each item handed over and its version, so approval of a drawing does not close a request to fix the manual. First check approvals in your current tool, and build your own view when the client needs a simple place to reply.

custom softwareproject managementclient approvals

Project change portals: what did the client approve?

A project change portal records the client's approval against a specific drawing version and change description, so the project manager does not search emails for which version the client saw. First check the approval flow in your current tool, and build your own view when the client needs access the tool does not give.

custom softwareproject changesclient portaldesign services

Project cost control: one expense in two spreadsheets

When equipment worked on two projects and both managers entered the full rental cost in their spreadsheets, the company doubles the expense in its reports. A cost control app saves the source item once and shows the approved split and the history of corrections. First check whether the project module in your current system is enough. The app costs from €3,000 net at Syntalith and pays back in 1.9 months at 400 items a month.

custom softwareproject costscost control

Proposal libraries: assemble the right versions

A proposal library collects approved service descriptions and references with their owners and rules of use, and a finished proposal keeps the versions it was built from. First check the content library in your current proposal tool, and build an application when authors still copy passages between files. At Syntalith the application costs from €3,000 net. At 100 proposals a month of 35 minutes each, it pays back in 2.1 months.

custom softwareproposal librariescustomer referencesproposal preparation

Quality complaints: production is finished, the customer is waiting

A quality complaint system brings together the work of production, quality and the account manager around an agreed reply package: photos, measurements and an explanation. A closed production task does not mean the package is ready. First check what your current quality system provides, and build an app when the client's package is put together from several departments' material outside that system.

custom softwarequality complaintsmanufacturingQMS

When is custom sales commission software worth it?

Your own commission system makes sense when the current tool counts standard commission, and agreed exceptions, for example a sales split between reps, are entered in a spreadsheet by someone every month. First check whether the exception can be recorded in the current tool with the plan's effective date.

custom softwaresales commissionssales finance

SLA rule changes: what goes into the next report?

When a client's support hours change, the SLA report needs a new version of the rules with an effective date, while the old version stays for earlier periods. An application lets you prepare the change, compare its effect on the same tickets and approve it before use. At Syntalith the application costs from €3,000 net. At 40 SLA reports a month of 60 minutes each, it pays back in 2.9 months.

custom softwareSLAservice operations

Custom software for reconciling subcontractor work

An app for reconciling subcontractor work links time entries, managers' approvals and extra work to the invoice, so checking it needs no spreadsheet and no emails. First establish whether your current system needs better configuration, a small extension, or cannot handle the way you settle work.

custom softwaresubcontractorswork reconciliationSaaS

AI apps

When an off-the-shelf tool does not fit, we build your own.

We build the application around how your team works, with a language model inside. We check accuracy on your documents before launch, and the code stays with you.

Price
from €3,000 net
Time
4–10 weeks
First step
30 min with an engineer, €0written summary within 2 business days

Times are shown in your own time zone. We work with clients across time zones.

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What our OpenAI and Anthropic partnerships mean for you.

OpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.

OpenAI Select PartnerClaude Partner Network
01We will select a tool for the task
We implement both ChatGPT and Claude. We check both on your documents, and you choose the one that makes fewer corrections and saves more time.
02Knowledge straight from the creators
We learn from official OpenAI and Anthropic courses and materials. Your team learns about the features and settings that work today.
03Licenses without our margin
When we roll out ChatGPT, Claude or Copilot, you buy the licences directly from OpenAI, Anthropic or Microsoft and they invoice you. We add nothing to the licence.
04Certified engineers
On the team, we have an AWS certification in machine learning and an Anthropic certification in systems architecture on Claude.

Participation in programs does not mean that OpenAI or Anthropic endorses our services.