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Claude Duet is a new Anthropic app in which Claude works as a proactive agent. It sends a morning brief, watches your email and calendar, runs tasks on its own cloud computer and asks for approval before it sends a message or makes a payment. Since 21 October 2026 it has been a waitlisted research preview for Pro and Max subscribers in the US only.
Syntalith fits small and medium-sized Polish companies best when they want their first AI process in production at a fixed price. For large programmes in corporations, deepsense.ai and Addepto are the better choice. Vstorm leads in building agents, 10Clouds in banking and insurance, VM.PL in manufacturing, Protopia on Microsoft Azure and allclouds.pl in the public sector.
A2A, or Agent2Agent, is an open protocol through which AI agents from different companies find each other, describe their skills and hand each other tasks. Google announced it in April 2025, the Linux Foundation took it over in June 2025, and the stable version 1.0 came out on 12 March 2026. MCP connects an agent to tools. A2A connects an agent to another agent.
In October 2026 we released seven parts on syntalith.ai for AI assistants and agents: from robots.txt and an API catalogue to an MCP server with our services and available times, and WebMCP on the booking page. An agent can read our services with prices and prepare the booking form, and a person always confirms the meeting.
You prepare a store for AI agents when an agent finds in your data everything it needs to compare: the variant, the price with delivery, availability and returns. Add access for ChatGPT's bots to the site and measurement of traffic from chats. The automation costs from €3,000 net at Syntalith and, with 400 product cards a month at 6 minutes each, pays back in 3.1 months.
An AI agent acting on your behalf gathers data, prepares a file, fills in a form or carries out an approved operation once it has technical access to the tools and clear limits. A risky step waits for your approval. With 40 offer comparisons a month you get back about 6.7 hours, while with 300 tasks at 10 minutes each your own agent leaves €1,413 a month after the server, the model and maintenance.
After a new enquiry, an AI agent prepares a draft quote: it reads the line items, matches them to the catalogue, takes prices from the approved price list, works out discounts and totals by rule and lists the gaps. The salesperson approves a specific version before it is sent. The agent costs from €3,000 net at Syntalith and, with 200 requests for quotes a month at 20 minutes each, pays back in 2.2 months.
DeepSeek Harness is DeepSeek's open agent environment in worldwide public preview, with work on files, code, search and background tasks, and a plugin architecture. A local app does not settle where data goes: the model, search and plugins may process files elsewhere. In a trial on 60 document comparisons a month, at 25 minutes by hand and 8 with checking, you get back 17 hours.
You choose between DeepSeek Harness, Hermes Agent and OpenClaw by the task: work on files on a computer, scheduled tasks on a server, or action inside the company's apps. Harness is an open public preview built on plugins, and Hermes and OpenClaw are open agents under the MIT licence. Your own agent on a server, with the model and upkeep, costs about €332 a month in our scenario.
OpenAI dots and Meta Muse are services the makers maintain. You run Hermes Agent and OpenClaw on your own server. In Poland, dots works on the Business Premium plan in supported regions and as a beta in Enterprise, but not yet on Pro. According to Meta, Muse is available in the US and Canada. Your own agent gives control, but the server, the model and the upkeep are on your side.
MCP Events tell an automation that something happened in a connected app, for example a new ticket was created. The agent then gathers the documents and prepares a handling plan before an employee opens the inbox. The integration has to handle duplicates, retries and permissions. At Syntalith an automation costs from €3,000 net, and with 1,000 tickets a month at 6 minutes each it pays back in 1.2 months.
Muse is Meta's AI agent for personal use: it works with connected services and the browser, runs in the background and returns with a result or a request for consent. As of 22 October 2026 it runs in the US and Canada, with no date for Europe. In the EU, your own agent on Hermes or OpenClaw costs about €332 a month in our scenario, and a team agent from Syntalith from €3,000 net.
OpenAI dots are agents that work in the background in ChatGPT. Each has its own cloud computer, uses connected apps and remembers context between conversations. In Poland and the rest of the EU, dots work on the ChatGPT Business Premium plan, at $100 per person a month with annual billing, and as a beta in Enterprise. On the Pro plan OpenAI excludes the European Economic Area.
From 28 September 2026, Shopify gives agents in the browser four WebMCP tools for checkout: reading the state, updating fields, placing the order after the buyer confirms and returning to the store. They work with no setup by the merchant, and the store stays responsible for the product data the agent reads earlier.
Claude Cowork goes through several steps of work on files and prepares a result for checking, for example a weekly report on project statuses. It works on paid plans, and access to local files needs the Claude Desktop app. For 5 people Claude Team costs $125 a month, and the rollout from €1,150 net. At an hour saved per person a week, the payback takes 1.8 months.
Before a branch opens, an AI agent combines notes from trial runs and preparation checklists with the service owners' replies and prepares material for the manager's conversation: what the trial showed, who holds which position and what must be agreed before opening. The agent costs from €3,000 net at Syntalith and, with 5 branch openings a month at 480 minutes each, pays back in 3.3 months.
Before a meeting with a channel partner, an AI agent groups the partner's tickets into recurring topics with examples and the way each case was closed. The account manager sees where training will help, where support will, and where a request to the product team is due. The agent costs from €3,000 net at Syntalith and, with 40 partner reviews a month at 180 minutes each, pays back in 1.1 months.
Before a quote for custom-made parts, an AI agent combines the CRM enquiry, the drawing, the client's emails and the process engineer's notes into a scope for costing: what the quote covers, what is agreed and what to ask the client. It adds no tolerances or materials of its own. The agent costs from €3,000 net at Syntalith and, with 250 parts enquiries a month at 20 minutes each, pays back in 1.5 months.
An AI agent gathers the correspondence with the garage and the pickup arrangements on each vehicle, tells a forecast of when the repair ends apart from news that the vehicle can be released, and prepares a pickup question for the coordinator. The vehicle goes back into the plan only after a confirmed pickup. The agent costs from €3,000 net at Syntalith and, with 150 repairs a month at 25 minutes each, pays back in 1.8 months.
At a shift handover, an AI agent combines the shift log with replies from the warehouse, maintenance and other departments into a note for the incoming shift supervisor: what was done, what we are waiting for and whom to contact. The outgoing supervisor checks the note. The agent costs from €3,000 net at Syntalith and, with 90 shift handovers a month at 25 minutes each, pays back in 3.3 months.
AI agents
The agent moves a case through its steps, and actions with consequences wait for approval from the person you name. Before you sign, we write down the goal and a test set built from your cases.
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See AI agentsOpenAI makes ChatGPT and Anthropic makes Claude. We belong to the partnership programs of both companies, so we work with their tools every day and learn from the creators themselves.
Claude Partner NetworkParticipation in programs does not mean that OpenAI or Anthropic endorses our services.