AI agents for disputed invoice follow-ups
When a client withholds payment until a complaint is resolved, an AI agent links the invoice with the client's message and the support ticket. The finance employee sees what the client is waiting for and gets a draft question for the person handling the complaint in place of another reminder. The agent costs from €3,000 net at Syntalith and, with 60 disputed cases a month at 60 minutes each, pays back in 2.1 months.